ComplaintsforAAA Overhead Door Inc
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Complaint Details
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Initial Complaint
05/23/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
12/17/2021 Contracted to have garage door removed and new one installed Paid 1/2 @ $1135.00 Door had a 15 week lead time which would make it April Called in March for status update. Left several messages (4) Owner **** called 4/6/22 and advised it would now be the 3rd week in May Started calling 5/16 and left 6 messages. Started receiving texts from the tech the door was never ordered . Requested to speak with owner who refused. 5-/19/22 Owner text me and stated he would send me a picture of the refund check and the proof of certification that day. Never received and no further communication from the owner as I texted him again 5/20/22. These doors have a very long lead time. My funds have been tied up with this dishonest contractor. And now I need to start this process all over again. I should have reviewed the BBB website before making that call. I have also contacted the manufacturer to file a complaint against their dealer for these unethical business practices.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.