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Find a Location

Grace Chem-Dry has 1 locations, listed below.

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    Business ProfileforGrace Chem-Dry

    Carpet Cleaning

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2514 Broad St, Camden, SC 29020-2238
    BBB File Opened:
    10/28/2019
    Years in Business:
    5
    Business Started:
    8/13/2018
    Business Started Locally:
    8/13/2018
    Business Incorporated:
    8/13/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    2
    Contact Information

    Principal

    • Mr. W. Allen Brasington, Owner

    Customer Contact

    • Mr. W. Allen Brasington, Owner

    Industry Tip

    BBB Tip: Dirty carpet? What to know before you hire a carpet cleaning service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/22/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I had property cleaned & painted by Grace Chem Dry, March 2023. As of December 2023, I have paid $5697.40. On Friday, January 19, 2024, I received a harassing email stating “legal proceedings will be filed.” I thought it was against the law for companies to threaten to sue, particularly paying customers. January is not over, & he has not given me an opportunity to pay for this month by January 30. There is no deadline on these invoices to my recollection. He falsely accuses customers. In May 2023, he accused me of not paying, & I sent a list of payments from the cash app. He still was not satisfied, & he checked with the accountant of his company. His response was as follows: “You paid more than what I thought you paid.” Comments such as these reflect poor & no business acumen. This comment is viewed as discriminatory. I also shared I had health challenges, but no response was made. Quality work is overshadowed by this company's suspicions & prejudice of certain people. The panel behind my laundry was not cleaned or replaced as instructed. The new washer cord was purchased & placed on my laundry shelf, but it was not installed. The company also did not throw out all the items that were requested to be disposed of. The charges for this need to be deducted Kershaw County has a corrupt judge that aids certain groups of people ripping minorities & women off. Please assist me in giving a cease & desist to this company as I finish paying this bill in full. 97.40 December 1, 2023 219.24 October 13 80.76 September 30 200 September 28 100 September 18 500 August 15 300 July 28 400 July 13 200 July 3 200 June 29 200 June 15 100 May 13 $300. May 30. $200. June 15. $200. June 29. . $200. July 3. $400. July 13. $300. July 28. 347 April 28 200 April 27 450 April 27 153 April 25. 135 April 24. 8 April 17. 23 April 17 19 April 17 115 March 29. Laundry and hoses. 4:40 p.m. 150 March 16. 50 March 15. 150 March 15. 500 March 15 . 500 March 15.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Central South Carolina & Charleston

    BBB Reports On

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