ComplaintsforWesco Trailers
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Complaint Details
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Initial Complaint
04/14/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The main beam broke on the trailer causing our boat to drop into the bolts that are mounted pointing up through U bolts resulting in several holes being put into our aluminum boat. I contacted Wesco and the lady said she would get with her GM. After a couple emails, she stopped responding. I know there's only a 1 year warranty but something needs to be done because this issue has cost us several hundred dollars to fix. Plus our boat has holes that had to be welded. It makes me mad to know that once pictures were sent, the emails stopped. I emailed back several times trying to get a response but nothing. I've read several forums online where people have had issues with these boat trailers. They should not be allowed to sell the trailers with expensive boats on them if they're not going to hold up.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.