Business ProfileforQEI Security & Technology

I was also active duty with with QEI Services when I lived in Columbia South Carolina, in 2022. I had QEI service starting in September 2017. Once I retired and got my retirement orders, I was relocating to Georgia, which QEI does not service in that area. I asked to terminate and cancel my contract and that and told them at that time that I was active duty, military, relocating, and retiring in Atlanta. QEI did the same thing to me were offering me a buyout of my contract, which was over $2000 and it’s still charging me 59.99 a month for the last year and a half for service I don’t even use. Not to mention, I owned all of my equipment outright… also, I submitted a copy of my relocation orders and they don’t even service the area that I was moving to as one of the other complaints stated the person that I spoke to was not helpful at all in trying to resolve the issue I still have an open account that I paid $59 a month for and I still get no satisfaction. QEI wants me to pay this amount for another year to fulfill my contract. at that time I was staying in South Carolina, but my orders has changed and the needs of my family led me to move to Atlanta Georgia for my retirement.. I explained to the representative that I was covered under the SCRA . The representative did not entertain that I was active duty, or I was relocating and stated my only options were to buy out my contract or to continue to pay. The account managers where Jennifer sanders and Linda Sarro. They where actually pleasant but not helpful!!