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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I filled out their forum to get a loan thinking they were a lender. Now I am getting calls and text from companies I wish I had never given my ssn. Now I’m worried my identity will be stolen. I would like my information removed from their site including my SSN and not be contacted by lenders.Business response
07/22/2024
Hey, we have a record matching your email address but we did not send your information externally. We will remove your information from our system internally.Customer response
07/22/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
Evan A*******Initial Complaint
07/02/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
This company has provided my personal information in a file to lendors for business loans. I am getting absolutely harassed by sketchy companies and I do not wish to be contacted by these companies. I filled out what I thought was one application for a specific company, not a broker, and it turns out it was this company. Please remove my file and all information pertaining to myself and my business immediately.Business response
07/02/2024
Hey ******, we have requested that you are added to the DNC list with the providers that we matched you with. Please let us know if you receive further communication from them.Initial Complaint
04/10/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I reached out to the company in early March. I filled out an application but received inquiries from very sketchy lenders who did not sounds trust worthy. Now I am being bombarded with calls and texts. Both from my personal cell and now I have lenders seeking out our website on google and calling from there. I will never use a site like this again. The only way they can resolve this is to delete me from their system and the sketchy companies they market for. They are costing us money on our add spend via our google adds. It is very unfortunate they have my Social Security number. If I have any fraudulent loans taken out now I know who is responsible.Business response
04/17/2024
Hello ********,
Thank you for your feedback, Your contact information has been added to our DNC database as per your request, no further contact will be attempted unless you decide to reach back out to us.
We routinely vet each of our partners to ensure quality of service is up to our standard, we reached out to the vendor in question to ensure that no further communication is attempted.We wish you the best of luck with your business!
Customer response
04/17/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******** ****Initial Complaint
11/30/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
This company has allowed a fraudulent inquiry for a business loan to progress on behalf of my business. They then took this information and farmed it out to numerous 3rd party entities. This resulted in multiple phone calls, emails, and text messages sent to me. Their website has no place to contact anyone for resolution for a matter like this, and their phone number has no manning and simply has a voicemail.Business response
12/07/2023
Hello, we reached out to resolve the issue with the complainant directly.Customer response
12/07/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** *******Initial Complaint
08/02/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I have never heard of nor reached out to Businessloans.com for any kind of service. Now I have multiple lenders calling me multiple times a day in response to me supposedly contacting BL.com. In this age of identity theft, it's a concern of mine that this is happening. I'm attaching a .png of a screen grab of just one of many messages I get daily.Business response
08/07/2023
BusinessLoans.com received an application on July 29th, 2023 at 11:23 AM from ***** ******. The following contact information was provided, ***********@gmail.com and ************. We will unsubscribe the user from internal communication and reach out to our partners to remove his contact information from their databases.
I've attached the disclosures that are present during the application process.
Customer response
08/09/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** ******
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Customer Complaints Summary
5 total complaints in the last 3 years.
4 complaints closed in the last 12 months.