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ComplaintsforSonoHealth
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Complaint Details
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Initial Complaint
05/04/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
I bought a EKgraph and tried to synch it as instructed and it didnt work. I was told that they knew of the problem and that I could get a refund if desired without having to return the EKgraph. Refer to email chain for further information.Business response
06/03/2022
Business Response /* (1000, 9, 2022/05/11) */ Hi Better Business Bureau, Apologies for a late reply, we proceeded a refund to the customer Kindest Regards, **** ** Happiness Engineer SonoHealth Support Team Consumer Response /* (2000, 11, 2022/05/13) */ (The consumer indicated he/she ACCEPTED the response from the business.) I have received the refund for the Sono Health purchase. I deem this case closed. Thank you for your help.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.