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Find a Location

WanaRyd has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • WanaRyd

      1854 Wallace School Rd STE A Charleston, SC 29407-4888

    Business ProfileforWanaRyd

    Motorcycle Supplies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    WanaRyd is a motorcycle wheel brand specializing in chrome Harley wheels that are direct bolt on. They also make wheels for custom choppers, metrics and sport bikes.

    Business Details

    Location of This Business
    1854 Wallace School Rd STE A, Charleston, SC 29407-4888
    BBB File Opened:
    6/8/2010
    Years in Business:
    20
    Business Started:
    10/1/2003
    Business Started Locally:
    10/1/2003
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    3
    Business Management
    • Mr. Colton Curtiss, Owner
    • Mr. Alex Pilipenko
    Contact Information

    Principal

    • Mr. Colton Curtiss, Owner

    Customer Contact

    • Mr. Colton Curtiss, Owner
    • Mr. Alex Pilipenko

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/11/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I ordered a wheel, tire and brake rotors from Wanaryd. Upon receiving and installing them I started getting a brake pulsing in the front end of the motorcycle. I reached out to get help but when sending the info requested, they kept asking for more and deflecting responsibility to me and the MFG. After replacing the brake rotors with aftermarket rotors I am still having the same issue. I now found out the wheel is out of round and possibly causing the pulsing. I also found the tire was nearly 3 year old stock inventory (Supposed to be new). The tire is cracking and coming apart after less than 1000 miles and less than 3 months. At this point they will not respond to my emails, and every call I make goes to voice mail, I believe they are screening my calls. I'd like to return the whole setup for a replacement or refund. Preferably a refund.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    JULIE D

    1 star

    07/16/2024

    Husband purchased a motorcycle rim on 1 Apr 2024. Received on Jul 11 2024. The hub was not correctly drilled. Screw ended up stuck and broke off. The wholes drilled were not long enough. Had to return the whole rim and hub. After another long wait, we received new rim and hub. Minus the screw that had broken off. This company is a joke and their customer service is the worst. This was a Father's day gift. They should have offered 20% off or something. Don't buy from them. Buy the rim from the California where they actually make it. Save yourself the headache.

    WanaRyd Response

    07/17/2024

    Customer had an issue with a bolt not drilled all the way on a hub. We covered 100% of the cost to fix this, fixed it for them, replaced a broken bolt and shipped everything back and forth on our dime. We also offered the customer a 1 time offer of selling him anything he wants off our site the next time at our COST. Im not sure how much more we can help this customer. Yesterday we spoke to the husband and he seemed super happy. Seems like we can't make Julie happy. How do we make you happy Julie? We need to make Julie happy! ... We fixed everything for you and lost money on this for you guys to get all fixed up. What would make you happy?

    Local BBB

    BBB Serving Central South Carolina & Charleston

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