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Find a Location

Acme Parking LLC has 1 locations, listed below.

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    Business ProfileforAcme Parking LLC

    Parking Attendant

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    36 Broad St, Charleston, SC 29401-3045
    BBB File Opened:
    6/21/2022
    Years in Business:
    4
    Business Started:
    5/14/2020
    Business Incorporated:
    5/14/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Business Management
    • Mr. Lindsey Cooper, Owner
    Contact Information

    Principal

    • Mr. Lindsey Cooper, Owner

    Customer Contact

    • Mr. Lindsey Cooper, Owner

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/24/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I parked at Acme's lot at Rafers Alley & East Bay. I paid for a parking pass through their app, which I had used several times that week. I was notified that my time was expiring and renewed my pass. I returned to my car to find a BOOT ON IT. A flier on my dash directed me to pay a $56 fine. I then had to wait for someone to remove the boot. I will add that I was traveling with my elderly father who also had to stand in the lot waiting. Why was I fined? Acme is claiming that I entered only a single number for my license plate. This claim is suspect since the form I used to pay the fine auto-populated my license plate. It seems that Acme had my license plate all along. And even if there was some glitch, why build a parking app that does not set parameters on a required field so that customers are alerted to such a potential mistake? This is a scam and a disgrace. We spent hundreds in Charleston over several days. We will never visit again.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    mark d

    1 star

    03/12/2024

    I paid the $35 parking fee but forgot that I was driving my wifes car and entered the license plate of my truck by mistake. When I returned, my vehicle was booted. I called the number and explained what I did but they told me that I had to pay the $50 fee to have the boot removed and then contact the company to get a credit. I paid the $50; however, the company refused to give me a credit. This is a slimy company

    Acme Parking LLC Response

    03/15/2024

    Unfortunately, the text to pay system is only as good as the information provided. Acme Parking is not the Platform company. Acme Parking enforces based on vehicle information. We are sorry that your error caused you unrest. That being said Acme Parking was not in the wrong.

    Local BBB

    BBB Serving Central South Carolina & Charleston

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