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          Find a Location

          Greystar has 1672 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileGreystar

            Property Management
            Multi Location Business

            Contact Information

            465 Meeting St # 500

            Charleston, SC 29403-4832

            Get Directions
            Visit Website
            (843) 579-9400

            Customer Reviews

            1.03/5

            Average of 470 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1,975 complaints closed in last 3 years

            1,309 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Greystar has 1672 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              465 Meeting St # 500, Charleston, SC 29403-4832
              BBB File Opened:
              11/10/2005
              Years in Business:
              31
              Business Started:
              1/1/1993
              Number of Employees:
              22200
              Alternate Business Name
              • Mt Pleasant Investments, LLC d/b/a 10 WestEdge
              • Sunroad 1000 West Apartments, LLC d/b/a 1000 West
              • MCM 400 Meeting Street, LLC d/b/a 400 Meeting
              • SC 5000F 42M LLC d/b/a 42 Magnolia + 5000 Forest
              • Atlantic at Grand Oaks
              • Atlantic Beach House
              • GEP X Long Point Owner, LLC d/b/a Avana Long Point
              • TR Boulevard II LLC d/b/a Boulevard II
              • MMP Bridgeside Owner, LLC d/b/a Bridgeside at Patriots Point
              • 74 Ingleside Owner, LLC d/b/a Broadstone Ingleside
              • Campus Village
              • Central Square at Watermark Apartments
              • LVW Charleston Orangeburg SPE1, LLC d/b/a Chamberlain Pines
              • GS Office Owner, LLC d/b/a Courier Square Office Space
              • DHIR - Charleston I, LLC d/b/a Creekside Farms
              • Charleston Carolina Bay, LLC d/b/a Element Carolina Bay
              • Lauren Ridge Apts, LLC d/b/a Lauren Ridge
              • Haven at Monty, LLC d/b/a Monty
              • GREP Overture Daniel Island Owner, LLC d/b/a Overture Daniel Island
              • GREP Overture Daniel Island Owner, LLC d/b/a Overture West Ashley
              • SC Providence Park Columbia LLC d/b/a Providence Park
              • AVR Charleston Riviera, LLC d/b/a Riviera at Seaside
              • Haven at Crowfield, LLC d/b/a The Arden
              • Sunroad Verdier Apartments, LLC d/b/a The Avenues at Verdier Pointe
              • TR Boulevard Corp d/b/a The Boulevard
              • Fundrise MF JV 1, LLC d/b/a The Burke
              • North Lake Drive Apts, LLC d/b/a The Grandview at Lake Murray
              • PR/GS Guild Subsidiary, LLC d/b/a The Guild
              • Lake Murray Drive Apts, LLC d/b/a The Heights at Lake Murray
              • Merchant Owner LLC d/b/a The Merchant
              • Sunroad Wescott Apartments, LLC d/b/a The Reserve at Wescott
              • Vista Commons, LP d/b/a Vista Commons
              • Courier Square Project I Condo Association, Inc d/b/a The Guild COA
              • Mt Pleasant Investments, LLC d/b/a 10 WestEdge Retail
              • 10 WestEdge Master Regime Association Inc d/b/a 10 WestEdge COA
              • Blue Atlantic Memorial, LP d/b/a Alliance Property Management
              • Greystar Properties
              Business Management
              • Mr. Bob Faith, CEO
              Contact Information

              Principal

              • Mr. Bob Faith, CEO

              Customer Contact

              • Mr. Bob Faith, CEO
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Property management

              Customer Complaints

              1,975 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/23/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              In October 2023, I moved out of the Woodland Park apartments after completing a year lease. I did everything I was supposed to do by giving a 60 day notice, completely cleaning the unit, and turning in all keys given to me at the begining of the rental, in order to have my $1200.00 deposit returned but since Greystar took over from the last owners, they are refusing to return my funds. After repeated calls to the manager(Amber Hopkins) and leasing representative (Simone?), I have been told that the check was mailed to me twice but had gotten returned which I know now is false because I have informed delivery access to all mail to be delivered to my address Monday thru Saturday via USPS and I have not recieved any correspondence from the apartments or the property management company since moving out. Please help me get my hard earned money back because there is no reason they sould be allowed to keep my deposit.
              Read More
              Read 1974 More Complaints

              Customer Reviews

              470 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Aleksandar P

              07/18/2024

              I am writing to share my experience within the hopes of resolving ongoing issues before taking further action. When I applied for an apartment, I secured a 12-month lease and received my offer letter on June 9, 2023, at 11:51 AM. A month later, we found a preferred unit (Unit 111) and reserved it. Isela informed us that the only change required was extending the lease to 13 months, ending on September 17, 2024, which we agreed to. We received our welcome letter on July 12, 2023, at 11:55 AM. On July 15, I visited the office to inquire about my renewal statement. To my surprise, I discovered I was signed to a 15-month lease. I showed the assistant apartment manager the welcome letter, and she stated she needed to speak to her boss, Heather. After speaking with Heather, I was told there was nothing they could do. Here are several reasons why I know the lease was supposed to be for 13 months: The welcome letter, which I have attached, clearly states this information has the lease ending 9/17 My insurance is also set to end in September. The welcome letter lists our rent as $2219, which is our current rent. Altering the lease term always changes the rent amount, which has not happened in my case, showing that was supposed to be my lease. Additionally, I have documents and voicemails that support my claim. Furthermore, I have overlooked other issues such as: Not having AC for seven days during 80-degree weather. Your team not answering emergency line phone calls for 24 hours. A faulty stove that turned on the oven by itself, for which I did not even request electrical repairs. Other things which I have documented with photo proof. Simply put, I just want my original agreement honored. I requested a call from upper management, but I haven't heard back yet.
              Read 469 More Customer Reviews

              Local BBB

              BBB Serving Central South Carolina & Charleston

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