197 Customer Reviews
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Review from Daniel R
1 star07/08/2024
Be careful folks, They'll scam you with the security deposit, when I moved in to the property there was a security camera from previous renters, and they are charging me to remove it. They lied about the bathtub not draining, and that was like that since we got in the house, my wife submitted work orders for the AC not working correctly and they are charging me to get it fix, I was there for over a year and never fixes the floor. My wife has photos since we moved in and she was asking for an email address to send them proof of everything, and they didn't provide it. I guess they didn't want to have that in their files because doesn't help them with the scamMaymont Homes LLC Response
07/15/2024
We sincerely apologize for the inconvenience you have experienced. Your feedback is very important to us, and we take your concerns seriously. We have received the dispute of your Statement of Deposit. Please be on the lookout via email and mail for updates.
Thank you for your patience and understanding.Review from Daniel R
1 star07/08/2024
Be careful folks, They'll scam you with the security deposit, when I moved in to the property there was a security camera from previous renters, and they are charging me to remove it. They lied about the bathtub not draining, and that was like that since we got in the house, my wife submitted work orders for the AC not working correctly and they are charging me to get it fix, I was there for over a year and never fixes the floor. My wife has photos since we moved in and she was asking for an email address to send them proof of everything, and they didn't provide it. I guess they didn't want to have that in their files because doesn't help them with the scamMaymont Homes LLC Response
07/09/2024
We sincerely apologize for the inconvenience you have experienced. Your feedback is very important to us, and we take your concerns seriously. We have received your SODA dispute and are currently investigating the issues you mentioned. We will follow up with the results of our investigation shortly.
Thank you for your patience and understanding.Review from Kimberly F
1 star07/04/2024
Maymont Homes formerly known as Conrex are scammers !! When they were Conrex we rented a beautiful home inside and out . Times got trying but yet still paid my rent . I had got behind trying to keep up and was put on a repayment plan. Was paying that and the rent and trying to keep up with simple bills which also ridiculous within itself . Everything was going fine 2 months into the payment plan …. So this is August and I go to pay half of my rent and to let them know I would be sending in the rest my next pay period and was told that there was no repayment plans anymore as of that day ( that I called to pay) in fact and that they do not accept partial payments I’m like since when ? And they would not accept my rent … long story short they evicted me and my family and I had the money at court and I told the judge but they didn’t care …they gave no prior notice to canceling the payment agreements for anyone … simple bills are crooks too .. and I’m in Ohio … if you can at all costs please avoid them like the plagueMaymont Homes LLC Response
07/09/2024
We apologize for any inconvenience you have experienced. We want to clarify that any arrangements made are conditional and must meet the agreed-upon terms. These conditions cannot be changed or altered and if they are not met, they are subject to cancellation with notification. Late notifications and legal notices are sent prior to filing for eviction.
For further assistance, please contact our customer care department at 833-426-6739.Review from Monet H
1 star06/20/2024
We will Never rent from this company again we moved out March 2024. It is now June 2024. I called to see if we were getting our security deposit back and they proceeded to tell me that our date to vacate was July 6, 2024. How is that possible when our day to vacate was supposed to be the end of March when I called they tried to tell me that we owed March payment, the SimpleBills Which we canceled when we moved out and late fees totaling the amount of over $7000. They told me some lie about how someone came to check the house in June and that someone was still living there we went to go drive by the house and there is no one in that property and we peeped in the windows and it was clean the way we left it It was a nightmare, moving into this house and moving out of this house and now we are about to take this to court. Do not rent from this Company!! When it was Conrex, it had the worst agents with the worst attitudes and now Maymont is turning out to be crooks and scammersMaymont Homes LLC Response
06/24/2024
Thank you for sharing your concerns regarding your recent experience with our company. We apologize for any confusion or inconvenience you have encountered. To resolve this matter promptly, please send all disputes, including pictures, videos, and any supporting documentation, to [email protected]. Our team will review your case thoroughly and respond accordingly.
We value your feedback and are committed to addressing your issues in a fair and timely manner. If you have any further questions or need assistance, please do not hesitate to contact us directly through the provided email address.Review from Raquel W
1 star06/12/2024
I will not even provide 1 star to this company! It was terrible when it was Conrex and even worse as Maymont. As others have shared, this company is a bunch of Crooks! They mandate you to use "simplebills" for your gas, electric and sewer which cost way more than other utility companies. Prior to moving into Conrex/ Maymont homes, I had a larger house that I was renting and my Utilites bill was approximately $150 per month. My bill through simple bills has not been any less than $400 and running as high as $600/month. My husband and I resided in this home that was way bigger than we needed. We only utilized the down stairs and reported some damage on the move in report. After throroughly cleaning the house upon move in, that had animal hair everywhere, dog food behind the stove, animal poop in the pantry, I contacted Conrex to voice concerns regardin the cleanliness and other damages found. I was told they would add it on to my move in report. I rented from them for 15 months, always paid the rent early and replaced and fixed whatever i could without bothering maintenance (i.e. loose cabinet handles, porch light that was reported broken and never fixed, electrical issue that kept blowing fuse, etc) At the end of our stay, the house was completely cleaned out and looked cleaner than we moved in. There was some scuffs, fainted paint on the walls which was also an issue when we moved in. There was some discoloration to the carpets which was also reported when we moved in. Security Deposit was $2295.00 and I received notice that we would only be receving $296 back. I contacted the company to dispute the charges, especially the $1200 charged to repaint the whole interior of the house, with no attempts of resolution. This is against the law in South Carolina and I will be obtaining an attorney! Do yourself a huge favor and do not rent or deal with this scamming company at all! I have also saved a few friends from having to fight this company for the money that is theirs!Maymont Homes LLC Response
06/18/2024
Thank you for sharing your concerns.
Please be advised that, according to the terms of our lease agreement, charges may apply for items such as painting that exceed normal wear and tear, as well as for damaged items like broken blinds. We have attempted to contact you to discuss this matter further and would appreciate the opportunity to address your concerns directly. For additional assistance, please reach out to Natalie in our Customer Care Department.Review from Mike B
1 star06/09/2024
These people just steal your application money and fake pull the listing. Then put the listing back up to get more application fees. They lied about our credit score and which we were only 3 points off. But after running our scores we were found to be eligible by about 50 points. I believe these people are fraudulent in the rental properties. I recommend not requiring about renting anything in Columbus Ohio. It might have been a blessing in disguise.Maymont Homes LLC Response
06/10/2024
We couldn't locate a submitted application under your name in our records. To ensure a smooth application process, please visit https://maymonthomes.com/future-residents/qualification-requirements for a comprehensive list of our requirements. Our criteria include income verification, a background check, and collection history. If you have any questions or need further assistance, feel free to reach out to our Customer Service department at 833-426-6739. We're here to help!Review from Barbara D
1 star05/29/2024
I am going on 4 weeks without a kitchen. Maymont hired a mold remediation company that gutted my kitchen because there was a drain leak behind the kitchen sink that caused black mold throughout the home. Not one peep from Maymont. I have been the one calling every day for updates. All a pack of lies they keep telling me.Maymont Homes LLC Response
06/04/2024
Thank you for sharing your concerns. We have partnered with our maintenance department to get your issues resolved. If they have not been resolved, please reach out to Tiffany at 833-426-6739 in our Resolution Department for additional assistance.Review from Kevin C.
1 star05/21/2024
Title: Unresolved Septic Issues and Negligent Management at Maymont Homes - Beware! I am utterly frustrated and compelled to warn potential tenants about Maymont Homes. For the past two months, I have been dealing with severe septic tank issues that have rendered my downstairs bathroom unusable. Despite multiple visits from plumbers and septic services, the problem persists. Each professional has indicated that the septic intake is critically damaged, with concrete obstructing access for proper repairs. Recommendations for a new tank installation were outright rejected by the property management. The situation worsened when Roto Rooter discovered a broken pipe leading from the toilet to the septic tank, causing sewage to leak under the house. This has created a severe health hazard, evidenced by a persistent smell of sewage within our living space. Both Roto Rooter and another reputable company provided estimates for significant repairs needed, yet we’ve received no actionable response from the management. Two weeks ago, after much frustration, we were promised compensation, hotel accommodation, or a move to another property if the issues weren’t promptly addressed. Yet, we have received nothing but silence. Attempts to reach the property manager, Tiffany, who initially contacted me about the issues, have been fruitless. Promises of follow-up have led nowhere, leaving me to deal with these intolerable living conditions. Given this experience, I strongly advise against renting from Maymont Homes. Their handling of serious maintenance issues and the lack of communication is unacceptable and unprofessional. I am now seeking legal counsel to address this negligence. Please consider this a red flag warning if you are considering renting a property managed by Maymont HomesMaymont Homes LLC Response
06/04/2024
Thank you for expressing our concerns. We apologize for the delays with our vendors to get this issue resolved. We are continuing to work with our vendors and maintenance department to get this issue resolved. We will follow up with you to make sure all of your issues have been resolved.Review from Alec W
1 star05/16/2024
DO NOT RENT! Horrible business. They have fee after fee after fee during the application process and barely any of it goes to the actual rent. The home they gave was in absolute horrible condition like it had never been cleaned before. Stains on the carpet and walls, poop from a cat just laying around. I had a short notice move so I did not see it in person, but the house was a wreck. They didnt care at all and offered no services to clean the place, just a 150 dollar reimbursement which didnt even begin to cover the costs of what I had to get to clean it. The fridge is broken and the water and ice do not work, their response was "its old, nothing we can do about it". Horrible customer service and they do not care about the tenant. I have known a few people that I have safely kept away from this company. They force you to use their utility service which is an extra charge with no way around it. They'll take your security deposit just to not use it on the house. Covered up holes with the wrong paint color. Theres so much to be said and none of it is a good experience. Please take your hard earned money somewhere else!Maymont Homes LLC Response
05/17/2024
Dear Alec,
We sincerely apologize for your recent experience with Maymont Homes and appreciate you bringing these concerns to our attention. We understand the frustration and inconvenience caused by the issues you described, and we are committed to addressing them promptly.
To discuss your concerns in detail and work towards a resolution, we encourage you to reach out to Tiffany at 833-426-6739 or via email at [email protected]. Tiffany will be able to assist you directly and ensure your concerns are addressed appropriately.
Thank you for your feedback, and we hope to resolve this matter to your satisfaction.
Review from Jacob F
1 star05/16/2024
Do not rent with these crooks. I was under the assumption that the move-out process was going to be smooth, but as it turns out it was far from that. We had a notice to vacate on 2/22/2024 and moved out 4/26/2024. We were told that the final rent price would be about 1700$ (normal rent was $1964)from 3 different customer service reps from maymont Homes. However our final rent was $2044. When questioned we were told there was an additional hold in case we stayed beyond the 26th, and so long as we were out by the 26th, we would be refunded the difference. This has not happened. To add insult to injury, me and my roommate split the rent. My payment was received, however maymont is trying to say they never received the other half ($1022), but the bank statements says otherwise. So they're just trying to extort an extra 1000 from me? Also Simple bills was supposed to be giving us a final bill, when in fact we are not and are still getting billed as of 5/16/2024. The move out inspection done by Maymont says the power and water is not on. How the hell are we supposed to have any control over that??? This brings me to my next issue. The move out inspection. There's some thing I can 100% understand. Things like light bulbs, a couple minor damages to the walls as well as blinds here and there. I 100% get that. What I do not understand is that why I am being charged $700 for paint. That is a whole damn house and plus some. That's not my responsibility at all. Pressure washing is another charge that is not my responsibility. I'm being dinged for the HVAC filter, which I was instructed to replace every 3 months. It was replaced 1 month prior to us moving out. There's more little things here like pre existing damage that was shown when we moved in, that is suddenly our fault??? Maymont Homes is such a disorganized company and I do not recommend renting from themMaymont Homes LLC Response
05/17/2024
Dear Jacob F**********,
We are sorry to hear about the issues you faced during your move-out process and appreciate your feedback. Your concerns are important to us, and we are committed to addressing them promptly and fairly.
For further assistance and to discuss the specific charges in your Statement of Deposit, we encourage you to reach out to our dedicated team at [email protected]. Additionally, to discuss your overall experience and seek resolution, please contact Tiffany at 833-426-6739 or [email protected].
Thank you for bringing these matters to our attention. We look forward to resolving your concerns.
Customer Review Rating
Average of 197 Customer Reviews
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