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Find a Location

Alpha Transmission has 1 locations, listed below.

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    Business ProfileforAlpha Transmission

    Transmission
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/16/2017

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1976 Sam Rittenberg Blvd Unit A, Charleston, SC 29407-4858
    BBB File Opened:
    6/16/2017
    Years in Business:
    10
    Business Started:
    1/1/2014
    Business Started Locally:
    1/1/2014
    Accredited Since:
    6/16/2017
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    3
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Contact Information

    Principal

    • Mr. Sean Moody, Owner

    Customer Contact

    • Mr. Sean Moody, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/30/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    WARNING READ BEFORE GOING HERE Horrible as it gets they deny any accountability, they removed my battery intake and battery tray to remove my transmission they left my alternator power wire hanging and it melted against my motor and caught fire a block after picking my car up, they told me a flywheel bolt was stripped put and that it was put in the box of stuff replaced also false it was missing they are the only ones who did transmission work they stripped the bolt out, parts box smelled of extreme heat like a torch was used, upon looking my car over, I found ground wires not hooked up , broken temp sensor near battery box, alternator wire melted and not hooked up, intake boot clamp missing so car ran awful due to the car not being able to get readings from mass airflow sensor, and silicone was used u derneath the car to hold in a plastic sensor that was damaged which is also leaking now, I have pictures of all this and texts from them denying all of it, I personally have 6 years of experience and am not the typical customer, made lewd comments about my vehicle and how horrible it is, constantly made remarks of bolts missing but I have before and after pics because I cover myself from stuff like this, also make sure your receipt matches because they gave me a fake receipt with someone else's name the wrong car as well as the Vin. So I was not able to activate the warranty through my clutch manufacturer. Charged 700$ both times for the same problem they were paid to fix 1000$ clutch is now damaged
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Central South Carolina & Charleston

    BBB Reports On

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