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Find a Location

AllSouth Federal Credit Union has 23 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AllSouth Federal Credit Union

      730 Elmwood Ave Columbia, SC 29201-2002

      BBB Accredited Business
    • AllSouth Federal Credit Union

      1780 S Lake Dr (Inside the Wal-Mart Supercenter) Lexington, SC 29073-8102

      BBB Accredited Business
    • AllSouth Federal Credit Union

      2121 N Beltline Blvd Columbia, SC 29204-3904

      BBB Accredited Business
    • AllSouth Federal Credit Union

      710 Dutch Square Blvd Columbia, SC 29210-7330

      BBB Accredited Business
    • AllSouth Federal Credit Union

      7330 Broad River Rd Irmo, SC 29063-9656

      BBB Accredited Business

    Business ProfileforAllSouth Federal Credit Union

    Credit Union
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/15/1988

    Years in Business: 64

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This Company offers Credit Union (Credit Union)

    Business Details

    This is a multi-location business.

    Find a Location

    AllSouth Federal Credit Union has 23 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AllSouth Federal Credit Union

        730 Elmwood Ave Columbia, SC 29201-2002

        BBB Accredited Business
      • AllSouth Federal Credit Union

        1780 S Lake Dr (Inside the Wal-Mart Supercenter) Lexington, SC 29073-8102

        BBB Accredited Business
      • AllSouth Federal Credit Union

        2121 N Beltline Blvd Columbia, SC 29204-3904

        BBB Accredited Business
      • AllSouth Federal Credit Union

        710 Dutch Square Blvd Columbia, SC 29210-7330

        BBB Accredited Business
      • AllSouth Federal Credit Union

        7330 Broad River Rd Irmo, SC 29063-9656

        BBB Accredited Business
      Headquarters
      730 Elmwood Ave, Columbia, SC 29201-2002
      BBB File Opened:
      5/1/1985
      Years in Business:
      64
      Business Started:
      7/1/1960
      Accredited Since:
      12/15/1988
      Type of Entity:
      Sole Proprietorship
      Number of Employees:
      201
      Alternate Business Name
      • Fort Jackson Federal Credit Union
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 6:00 PM
      Business Management
      • Mr. William A. Koehler, President
      • Ms. Connie Hernandez, Vice President of Marketing
      Contact Information

      Principal

      • Ms. Connie Hernandez, Vice President of Marketing

      Customer Contact

      • Mr. William A. Koehler, President
      • Ms. Connie Hernandez, Vice President of Marketing
      • Mr. Kenny Aycock, Risk Manager
      Additional Contact Information

      Fax Numbers

      • (803) 790-4296
        Primary Fax

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/08/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      There seem to be hard inquiries that have been furnished to my report without my written instructions and i was not given a nondisclosure option or an opportunity for it to not be disclosed to a third party. according to 15 U.S. Code § 6802 it says that A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless— (A)such financial institution clearly and conspicuously discloses to the consumer, in writing or in electronic form or other form permitted by the regulations prescribed under section 6804 of this title, that such information may be disclosed to such third party; (B)the consumer is given the opportunity, before the time that such information is initially disclosed, to direct that such information not be disclosed to such third party; and (C)the consumer is given an explanation of how the consumer can exercise that nondisclosure option. and 15 U.S. Code § 1681b says Subject to subsection (c), any consumer reporting agency may furnish a consumer report under the following circumstances and no other: (1)In response to the order of a court having jurisdiction to issue such an order, a subpoena issued in connection with proceedings before a Federal grand jury, or a subpoena issued in accordance with section 5318 of title 31 or section 3486 of title 18. (2)In accordance with the written instructions of the consumer to whom it relates. please have these deleted
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sharlene W

      1 star

      07/26/2023

      I find AllSouth Federal Credit Union's account inactivity fee policy to be excessive and unsubstantiated. The $10.00 fee for inactivity on a savings account is counter intuitive. The Credit Union "takes" $10.00 ,per month, of your hard earned money, following a period of 12 months of nonactivity on the account. This does not make me feel like an "Appreciated Member". The purpose of a savings account is to "save"!! To have your financial institution "rob" you of your savings is ludicrous. My initial question is "What do they do with the money they are taking from my savings". Why would they penalize a member for idle money? I now have to be vigilant about unscrupulous acts by hackers outside and within the institution.

      AllSouth Federal Credit Union Response

      07/27/2023

      Sharlene, We apologize for your recent experience. We have standard practices in place regarding dormant accounts, including charging a dormant account fee. We encourage saving and regular deposits to accounts, and provide multiple notices to account holders before an account becomes dormant with actions that can be taken to keep the account active. If you have questions about your account or would like to speak to representative regarding this matter please contact us at 803-736-3110 or [email protected].

      Local BBB

      BBB Serving Central South Carolina & Charleston

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