Business ProfileforJEGA Movers

The initial consult with this company was pleasant & professional. They were actually referred to me. On 7/13, I reached out to this moving company to reschedule my move for 7/18/22. They were a no call, no show on 7/18. They came earlier than planned on 7/19/22. The scheduled time was 2pm. I informed him via phone call this was a 5 bedroom/3 bath house. The contract shows 2 movers with dollies, blankets, full service! Everything was already packed, broken down & wrapped & just ready to be moved. The young guys sent were not prepared for this large job. I ended up helping them move many of the boxes to the truck trying to complete the moving within the timeframe. Many of my items were broken & messed up because they were drug across the back of the truck instead of being lifted and properly placed. Items were thrown in my storage. My family ends up coming to help with the move because his workers couldn’t handle it. We get back to the house for the remainder and the owner calls. I was honestly trying to have a cordial conversation with him and he becomes irate & says this is why he doesn’t like dealing with black people. He informs me he was going to “pull up and was taking any items of mine that was on the truck because they now belonged to him!” Not a way any man should talk to a woman. I called the police. Police arrived & then he arrives with a truck full of people blocking my driveway. I attempted to resolve the matter that night, police witnessed & it was supposedly done. Several payment attempts to end this! I was constantly harassed until 7/25/22…police & my attorney were all involved because of his sole actions & unprofessionalism. He also refuses to acknowledge the $5000 claim coverage that I requested for damages, which is clearly checked on the contract. By far, the worst moving experience ever!! I would not recommend him to stay in this line of business as he is not professionally equipped for this line of work.