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          Find a Location

          Classic Ford Lincoln of Columbia, Inc has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileClassic Ford Lincoln of Columbia, Inc

            New Car Dealers
            Multi Location Business

            Contact Information

            177 Greystone Blvd

            Columbia, SC 29210-8002

            Get Directions
            Visit Website
            (803) 779-3673

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            19 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 52

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers new and used cars sales and service.

            Business Details

            This is a multi-location business.

            Find a Location

            Classic Ford Lincoln of Columbia, Inc has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              177 Greystone Blvd, Columbia, SC 29210-8002
              BBB File Opened:
              9/8/1983
              Years in Business:
              52
              Business Started:
              1/1/1972
              Type of Entity:
              Corporation
              Number of Employees:
              95
              Business Management
              • Mr. Randy Abbott, Service Manager
              • Mr. Jamil Stanton, General Manager
              • Ms. Marie Stiedle, Service Director
              Contact Information

              Principal

              • Mr. Jamil Stanton, General Manager

              Customer Contact

              • Mr. Randy Abbott, Service Manager
              • Mr. Jamil Stanton, General Manager
              • Mr. John Flack
              • Ms. Marie Stiedle, Service Director
              Additional Contact Information

              Fax Numbers

              • (803) 765-1603
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              19 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/01/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              I purchased a 2018 Mazda 6 on January 27, 2024. The tags/title were supposed to be transferred from my old car. In April of 2024, I tried to renew my tags to find out they had never been transferred. What if i had been pulled over!!!!! I called Classic Ford, left multiple messages and the finance team would never call me back. I will say, my salesman - Gates, did try to assist, but he didn't get anywhere either. I finally went down there and spoke to the Finance manager - Justin. He assured me it would be taken care of. Then I was called informing me I had to redo my paperwork because the loan amount included the $4700 I put down on the car! I went back down there and the original finance person - Maurice, did not even offer an apology. I finally got a call that they had my tags from DMV. Now - May 2024 - my lender informed me they have never received the title. Classic Ford stated there was a title issue when they took in the Mazda on Trade. Are they allowed to sell a vehicle without ensuring the title has been cleared? They at least need to refund the fee I paid for them to transfer the title and tags and whatever other processing fees. I have had to take time off of work multiple times to drive down there to try and get my car "legally" tagged and titled and the loan amount corrected.
              Read 18 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ed H

              09/19/2023

              Horrible customer service! Purchased a car on line. I was forced to get it detailed and licensed by Classic. They were quick enough to take my money. Too bad they never provided either service. Of course I had to pay for both services again, since they did neither. They've refused to respond to the BBB and Ford.

              Classic Ford Lincoln of Columbia, Inc Response

              09/20/2023

              On behalf of Classic Ford Lincoln of Columbia, I would like to apologize for Mr. H**********'s recent experience while purchasing his Mustang from us. Shortly after Mr. H********** purchased his vehicle from us, we went through a personnel changes in our title department which caused a backlog of title work to be processed. We understand Mr. H**********'s frustration and we are making ever effort to make sure we get better in these areas.
              Read 1 More Customer Review

              Local BBB

              BBB Serving Central South Carolina & Charleston

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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