ComplaintsforTire Kings
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Complaint Details
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Initial Complaint
07/23/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
On Saturday July 20,2024 I purchased a new tire from Tire King. The employee put the tire on my rim. On Sunday when we were getting ready to put the tire on the car the tire was flat. I put air into the tire but it still didn’t stay. I took the flat tire back to the business and they said I had a crack in my rim. If I had known that day I would’ve taken the rim to get fixed. I tried to get a refund with the receipt but I only got the run around and no refund. The employee said they only refund used tires. I couldn’t talk to owner or and there wasn’t a number to contact him. Poor customer service and nothing in black or white.Initial Complaint
11/20/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Purchased a tire from Tire King on November 19, 2023. The tire had a whole in. Tried to return the tire and he refused to refund my money. Instead gave me a new tire. I have my receipt. Today is November 20, 2023.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.