Business ProfileforJ.D. Byrider

Ive been trying to get the service department to fix the issues Ive been having with my vehicle. I purchased my car in February of this year (2024) and around about the same week my vehicle's engine light came on. I quickly contacted the service department, and the Mechanic specifically told me that sometimes the lights come on when the car sits on the lot which i knew was an excuse. After having my engine light on for days after i contacted Jd's , he told me to bring my car in. I took my car in and he stated there was a sensor that needed to be replaced on my car and that he would order the part. All while having an issue with the sensor for my vehicle I also had/have a tire on my car that has a leak and requires air to be put into it almost every time i drive my car. Even after stressing the situation no one offered to change my tire out as i requested. My car needed an oil change and i am aware that Jd's does oil changes for $50 , at the time of me needing to get my oil changed i stopped to the nearest center to get it done and the nice guys that did it advised me that none of my filters were changed by Jd's. The filters that were in my car was very filthy and dirty like they haven't been changed in months and they obviously weren't changed at the time i bought my vehicle. I have pictures of the filters that were in my car if needed for extra documentation. My car's engine light was still on so i called again to get it checked, i noticed a clicking sound when i back up and was advised when i took my car in for the engine problem it was my lower control arms. They never called me and advised me of what needed to be done with my car when i dropped it off. The same man that said he was ordering the part for my car is now saying i need 2 sensors for my engine and the control arms need to be fixed and will not be covered under warranty. he stated that because i have more miles on my car than the average person they cant fix it and i have to pay $674 out pocket.