ComplaintsforSunhouse Petroleum
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Complaint Details
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Initial Complaint
05/30/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Today I stopped at this gas station as I usually do for gas and vapes I purchased 2 devices from the store and only walked outside to the pump to finish my transaction outside upon opening of the package I discovered neither of the devices worked so I went inside and was told that there was nothing they could do about it because I could have switched it with one that was already dead to which I replied so I've now wasted my hard earned money on something that doesn't work and was told yea tough break I will not be doing Buisness with these people again and I demand my money back from themBusiness response
06/03/2024
Dear Sir/Mam,
Complaint ************** style="--tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / 0.5); --tw-ring-offset-shadow: 0 0 #****; --tw-ring-shadow: 0 0 #****; --tw-shadow: 0 0 #****; --tw-shadow-colored: 0 0 #****; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ;">
My name is cuz and I'm the owner of sunhouse#**. I am writing this regarding ************************* complaint. My employee informed me he didn't purchase the vapes from her. There are signs in the register area and in the window that say no refund for vapes and he didn't purchase the same day. Anyway, I contacted him and got it resolved.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.