Business ProfileforLighthouse Behavioral Health Hospital

My husband voluntarily admitted himself due to depression and suicidal ideation on 2/18/23. I was not allowed to participate in any aspect of the process, nor allowed in the bldg. ** had to wait outside during the intake process. Once he was admitted, he did not get his personal belongings for about 8 hours. He was cold that first night and was told he could not have a second blanket. He was harassed, discriminated against and threatened by a female patient. That was tolerated and nothing was done except for **** being told to return to his room and get away from the female patient. She also harassed ************* day calling him a f***** repeatedly. **** was not able to use his hooded sweatshirt (no strings) yet one of his roommates was allowed to wear a hoodie. Thats an inconsistent policy. I tried calling the nurses station several times per day for 5 days and the phone was never answered. I was unable to get any updates. Incoming calls and visits were not allowed at all. I left voicemail messages for two directors, ************************* and *************************, expressing my safety concerns. I never received a call back. Upon ************************* (patient *****) release, he had to hand carry his personal items out to the car in two trips no bags. **** didnt get back all his personal items until he challenged the staff and described what items were missing. The information packet that was provided to **** was contradictory to what actually happened inside the facility. Sadly, **** went there for help and came out in a worsened condition. ** have been through this process in the past and Lighthouse Behavioral Hospital needs to be investigated. This facility clearly is not helping those in need. During Marks exit interview, he was told that this is not the place to go for help. That speaks volumes. Please help prevent these situations from happening to other patients in need. ** do not want to pay any copays and want an explanation of benefits provided to us.