ComplaintsforAmerican Renovations, LLC
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Complaint Details
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Initial Complaint
03/17/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
The pictures should say it all. This is the lack of craftsmanship this company has demonstrated. After being confronted with the problem, they refused to return my father's calls. Unreliable, incompetent, and shoddy work hidden by the ridge cap. This company lacks the integrity to do things right and the morality to make whole the things done wrong. Please message me if you have had the same experience. I want to discuss the matter and the path forward to hold this company accountable for its work.Business response
03/17/2023
This roof was installed in 2011, and the contract included a 5 year garantee NO LEAKS. The customer contacted me this morning, and I told him that the warranty was up, but that I would come out and give an estimate to do the repair. He said that was unexceptable & that he would look elsewhere. The issues are due to customers negligence to keep up with the roofs maintenance. Please see photos of said negligence attached from the roof inspection done on this home on November 17, 2022. If you have any questions or concerns, feel free to give me a call at 864-********. Thanks, Robert S******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.