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Find a Location

The Food Truck Queen has 1 locations, listed below.

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    Business ProfileforThe Food Truck Queen

    Food Truck Builders

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    505 Maple St, Fort Lawn, SC 29714-8681
    BBB File Opened:
    11/8/2022
    Business Management
    • Ms. Charlene Steele, Owner
    Contact Information

    Principal

    • Ms. Charlene Steele, Owner

    Customer Contact

    • Ms. Charlene Steele, Owner

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/19/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    No stars. I have money to ********, a deposit of $10,000. Followed by another $2200. This was in December. I was told my food trailer would take 3 to 6 weeks. After that time I was told the inventory hadn't come and that I'd have it by *****. After some time it turned into a bunch of excuses, from needing to drive to ***** to get parts, to it was built by NC law inspector made her tear it down and do it over because they have a code to follow before getting it inspected. The excuses went all over the place. this turned into a year and a half. Nothing but excuses and the communication turned into her and there. I tried really hard to support black business as she was so sweet before she got my money. I have been fighting with my investor not to put this in court, but at this point she not returning text. She told me someone took her credit cards and ruined her business and she's in debt. My investor wants to *** her for told the amount she owes and also ruin her business on social media. I have been nothing short of patient with ********. All i want is my money back. If I get my refund I will recant this complaint but until then I will let the investor do what he does best and fight her in court. He has all receipts and text. This won't end well for her and really don't want to do it, but she won't respond almost two years later. I would advise you not to give her money until you have product.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Damien G

    1 star

    04/07/2024

    This Company has scammed me out of $6000. She wont return my money or my phone calls. She has my food truck and is holding it hostage. Do not do business with her. You can go on ******** and type in Food Truck Queen. She has scammed a lot of people out there money and has a lot of court cases with this. Please dont be in a position like me

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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