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Complaint Details
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Initial Complaint
05/20/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
Reached out to Fischer Earthworks thru ******** to clear some trees from my property on 12 Oct 2023. On 14 Oct ****** came over to give an estimate. On 25 Oct 2023 a contract was signed for work to was began on 1 Nov 2023. Total price ****** with ***** deposit, which was paid by 27 Oct. Reached out to him by text on 31 Oct to verify he was coming since I had not heard from him. At that time he stated that he could not start my job and could probably be ready next week. At that time I told him that was unacceptable and I decided not to agree and wanted to cancel and wanted my money back. So he sent me another voided contract for his accountant can move funds and ***** my monies back to my account. I have only received $1200 as today. ****** tells me thru email he was sending my refund. I need my refund. This is not good business.Business response
06/11/2024
I will be refunding the customer this upcoming week, sorry for the delay
Best Regards,
****** Fischer
President
Fischer Earthworks LLC
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.