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Find a Location

Sunbelt Rentals has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sunbelt Rentals

      1799 Innovation Pt Fort Mill, SC 29715-4556

    • Sunbelt Rentals

      5425 Equipment Dr Charlotte, NC 28262-5004

    • Sunbelt Rentals

      125 Raceway Dr Mooresville, NC 28117-6509

    • Sunbelt Rentals

      7205 Statesville Rd Charlotte, NC 28269-3701

    • Sunbelt Rentals

      3535 N Graham St Charlotte, NC 28206-1624

    Business ProfileforSunbelt Rentals

    Heavy Equipment Rental
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Sunbelt Rentals has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sunbelt Rentals

        1799 Innovation Pt Fort Mill, SC 29715-4556

      • Sunbelt Rentals

        5425 Equipment Dr Charlotte, NC 28262-5004

      • Sunbelt Rentals

        125 Raceway Dr Mooresville, NC 28117-6509

      • Sunbelt Rentals

        7205 Statesville Rd Charlotte, NC 28269-3701

      • Sunbelt Rentals

        3535 N Graham St Charlotte, NC 28206-1624

      Location of This Business
      1799 Innovation Pt, Fort Mill, SC 29715-4556
      BBB File Opened:
      11/30/1998
      Years in Business:
      25
      Business Started:
      11/30/1998
      Business Incorporated:
      6/16/2000
      Type of Entity:
      Corporation
      Number of Employees:
      21500
      Alternate Business Name
      • Sunbelt Rentals, Inc.
      Business Management
      • Mr. Matthew Hutto, Manager
      • Mr. Brendan Horgan, President
      • Mr. Kurt J. Kenkel, Vice President
      • Mr. John Schoenberger, Vice President
      Contact Information

      Principal

      • Mr. Matthew Hutto, Manager
      • Mr. Brendan Horgan, President
      • Mr. Kurt J. Kenkel, Vice President
      • Mr. John Schoenberger, Vice President

      Customer Contact

      • Mr. Ronald Matley, Operations Assistant
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/26/2024

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      We hired a transport company to pick up a welder that was sold to ** from Sunbelt Rentals. Driver was provided a release and gave it to the loader at the location to load it. Driver was loaded with the wrong welder. Driver delivers welder to customer and *********** was the wrong welder. I called sunbelt rentals and told them the wrong welder was loaded and we needed to get the correct one shipped. Sunbelt official *********************** at the *************** location handled my calls. He said he would hire someone to get the wrong welder from the ********** address but we was on our own on picking up our welder. We are out $1150 for shipping costs and neither Sunbelt nor the driver will take financial responsibility in this matter, *************** point blank told me "not my problem I dont know what to tell you".
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brian U

      1 star

      10/17/2022

      I made a reservation for a air compressor to be picked up so I could use it to do my sprinkler blow outs for my company. When I made the reservation I got a email saying they may not have it available.I called right after getting the email to make sure they would have one so I could start scheduling my blow outs. The representative on the phone took a second and assured me that the location would a 100% have my equipment rental for **** arrived to pick it up and they do not have it. They also do not have any available for another 2 weeks. I was assured that my card was not charged but could not do more to help. So I drove ***************************************************************************************** a hour.I also called customer service back. This representative said he has no idea why the other would have told me that but also offered no other solution.All around horrible experience and Im actually out gas money and have to possibly explain to my clients why I have to reschedule costing me and them more time.

      Sunbelt Rentals Response

      10/18/2022

      It would be helpful to know the location that the customer drove to expecting pickup. Does the customer know with whom he spoke to when promised that something would be available?We are not happy that you were disappointed in our service and will look into it further if given the above information. Thank you.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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