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ComplaintsforJoseph Prince Ministries, Inc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/28/2023
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I purchased a received Healing Scriptures e-book and audio companion, and never received the download. I would my money back. Ive called each of these numbers:************ ************ ************ And all they is this line for prayer. We cant help you. If I knew that this minister was out of the country I wouldnt have purchased the download because Im having problems receiving the download .Please help me resolve this issue.ThanksBusiness response
12/14/2023
Dear Ms **************** you for reaching out to Joseph Prince Ministries (JosephPrince.org), a non-profit television broadcast ministry based in *****************. We apologize for inconvenience you experienced while trying to seek help with your order.
We have checked your order query and found that the specific order you mentioned wasn't placed with our ministry. Instead, it was an order made with Pastor ********************* publisher and distributor, JosephPrince.com.
As we are not affiliated with the publisher, we seek your gracious understanding that we are unable to help you with this. We have, however, forwarded on your order query to the publisher and someone from the publisher team will be reaching out to you separately to help you with your order. Alternatively, you can also get in touch with them at *************************************************.
Again, we are sorry for the inconvenience you've had, and we hope you can find a resolution to this as soon as possible.
Have a blessed day.
Blessings,
*********
Team JPM
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.