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ComplaintsforCotty Construction
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Complaint Details
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Initial Complaint
05/16/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Problem with Cotty Construction is that It’s been almost a month since you have started the privacy fence at my home. You started bring materials over on 20 April 2023. This job should have taken no more than a week to complete but here it is almost a month later and it look like you are half way complete with the job. You only have to piggy back off my neighbors’ fence time frame is unacceptable. I have been more than patient with you!!!! You have showed up a day here and there usually once a week for a few hours. Your contract stated that you would do the job in a timely manner which has not happened. Almost a month to do a 3-5 day job unacceptable. When last we communicated you told me that you would have the job completed Friday (12 May 2023) that has not happen. So I think its best that I move on to someone who will get the job completed in a timely manner. I will need you to return the money that was given to you minus materials and labor. You were given $1900.00 up front. The materials used on the project should total in the range of $300.00 and labor around $300.00, which is a total of $600.00. That being said I’m owed $1300.00 dollars. You can CashApp the money or money order. if needed I also have text messages stating that the job would be done on 12 May 2023.Initial Complaint
04/13/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I started to pay Tyler back in November for a deck build. He was supposed to have it done before the end of December. He came to work a few times and asked for more money for materials and never gave me receipts as I asked for. I've paid him close to $2000.00 which is over what he initially quoted me. It's been 5 months and he is no longer responding to messages and making no effort to complete my deck or the work promised. I had to bring the wood inside that he left outside. He also said he would stain the deck for free and buy the stain but never did. It's been excuse after excuse when trying to get him here to finish the job. I have everything screen shotted in text and payments were made through an app so there's records. I have screen shots of his business profile where he's done other jobs and also posted my house he started working on, which is dated. I have screen shots of all our texts. We do not have a signed paper contract but there are enough texts to prove the oral contract we negotiated. I'm beyond angry and have been taken advantage of.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.