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Find a Location

Green Thumb Industries, LLC has 1 locations, listed below.

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    Business ProfileforGreen Thumb Industries, LLC

    Landscape Contractors

    Current Alerts For This Business

    Licensing:
    BBB confirmed that Green Thumb Industries, LLC had not obtained a necessary license from Clemson Department of Pesticide. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.clemson.edu/dpr - 864 646-2150
    Licensing:
    BBB confirmed that Green Thumb Industries, LLC had not obtained a necessary license from LLR/ Labor Licensing & Regulation - Residential Board. BBB encourages you to contact the following agency or agencies to confirm this information: - https://llr.sc.gov/ - 803-896-4300

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Greenville, SC 29611-5723
    BBB File Opened:
    6/18/2021
    Years in Business:
    4
    Business Started:
    1/1/2020
    Business Incorporated:
    11/10/2004
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • GreenThumb, LLC
    Business Management
    • Mr. John Paxton, Owner
    Contact Information

    Principal

    • Mr. John Paxton, Owner

    Customer Contact

    • Mr. John Paxton, Owner

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/22/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    Services: Stone landscaping, Lawn landscaping, Yard landscaping, Sod installation, Yard drainage Critical Issues: Professionalism, Punctuality, Quality, Responsiveness, Value Hired May 15, 2023 BEWARE!!!! I didn't want to do this; I was hoping Jon was good for his word. Unfortunately, he is not. I have been trying to work with them on completing the job that was done inaccurate. Jon stated all product was 100% guaranteed, He knew the sod was going to have issues because he put it was left on the skid to long. I have dead sod, a gate that does not open all the way, I was shorted 4 yards of rock (confirmed with Hansen) and not sure how much but also shorted on dirt as you can see the ground was not brought level. There are shrubs that did not get pulled and the drain was not ran to back of my yard. The post put in for the fence gate was not filled in, and huge hole is now being created. When the weed blankets were laid down, they were laid on top of grass and weeds and now it’s all growing through they did not added dirt or till it up. The plants provided had been sitting in his yard from previous job and when planted dried out and look poorly, also I didn't get input on what I wanted. And when they did plant them they didn't even get the root ball all the way in the hole and covered . I had them make a gate on my fence, and they didn't even do the landscaping so it could open all the way I have provided pictures so they cannot come back and say I was hard to make happy ect as I see their responses to some reviews in google. They did not perform the Jon they were paid in fill for and what they did do most was not correct. So they made profit by not providing what was paid for. I have the text messages where he admits he owes me more rock and the work that needs to be finished along with what I paid for the job. I also just found out when coming to BBB site they have 3 alerts that came out after I hired them on licensing

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Upstate South Carolina

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