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          Additional Information

          Shellpoint Mortgage Servicing

          View full profile
          Location of This Business
          75 Beattie Pl Ste 300, Greenville, SC 29601-2138
          BBB File Opened:
          12/13/2011
          Years in Business:
          16
          Business Started:
          1/1/2008
          Business Started Locally:
          3/1/2014
          Business Incorporated:
          7/21/2008
          Accredited Since:
          1/25/2017
          Licensing Information:
          This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
          Type of Entity:
          Limited Liability Company (LLC)
          Alternate Business Name
          • NewRez, LLC
          Business Management
          • Ms. Kara Watt, Compliance Manager
          Contact Information

          Principal

          • Ms. Kara Watt, Compliance Manager
          Additional Contact Information

          Fax Numbers

          • (866) 467-1137
            Primary Fax
          Additional Business Information
          Government Actions
          Government Action: BBB reports on known government actions involving business’ marketplace conduct:
          Minnesota Department of Commerce vs NewRez
          On August 17, 2022, the Minnesota Commissioner of Commerce has advised they are prepared to commence formal action and other applicable law based on allegations that NewRez incorrectly applied 54 of 58 payments by consumers from January 2020 to December 2021. NewRez has voluntarily repaid all interest over payments by consumers and agreed to not re-apply the interest under payments by consumers as not all misapplications of payments resulted in financial harm to consumers.  The company has waived their right to any notice or opportunity for a hearing on any civil penalty imposed by the commissioner. The company will pay a civil penalty of $54,000  + costs to the State of Minnesota and conduct an audit of all Minnesota mortgages whose servicing rights were transferred from TCF Bank, N.A. to NewRez since January 1, 2019. The Consent Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go here
          Serving Area
          • USA
          Service Type
          Social Media
          Business Categories
          Loan Servicing

          Contact Information

          75 Beattie Pl Ste 300

          Greenville, SC 29601-2138

          Visit Website
          (800) 365-7107

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          Accreditation

          BBB accredited business

          Accredited Since: 1/25/2017

          Years in Business: 16

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Ratings

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