Business ProfileforGlaser & Sons Mooving

I hired Glaser Moving on August 1st, 2022. Several mishaps occurred. The biggest being damage to my computer monitor which was wrapped in bubble wrap. When I attempted to use in 7 days after the move, I discovered a crack in the monitor that shows when the display is on. I spent 5 DAYS calling and texting the company to get resolve because there is a 10 window to file with them directly. I have had to make multiple attempts and the Owner and the Owner's daughter keep blowing me off and not calling me to speak to me directly. I SENT A PHOTO of the damage today after I finally got a text asking for a photo and measurements. Once sent, I received another text asking for another photo. This is a scam company as the photo I sent SHOWED THE DAMAGE. It cost me $254 to replace the monitor. Movers also damaged one of the boxes of office supplies as the container was brought into my home completely broken and papers inside disheveled & folded into wrong creases that damaged documents. I found some other items ajar however, I am only asking for the Monitor to be replaced. When I requested this move, I asked for the same three men I had in May for my first move. I received a text stating that they would be handling my Aug 1 move. Hoever, that morning, the company sent only one of the three. My home has a flight of 16 stairs and only one of the three movers were willing to climb the stairs, leaving alot of the heavy work to a young 20 year old with no experience. It was a hot day and I provided water to all the workers. I provided an extra breakfast sandwich to the young 20 year old and the owner got mad. The owner was not climbing the stairs and spent most of the time at the truck. They obviously do not have the courtesy to call and speak to me and keep playing a game to state that I did not make my request for damage within the 10 day window when I did. I deserve my entire $420 + $60 in tips back for the disrespect and the $254 in damage to monitor