Business ProfileforRocket Pest Control

I hired Rocket Pest Control to provide my home with services. When I had called them, I told them that I had a problem with cockroaches. I also requested services for fire ants, mosquitos, fleas and ticks. I was quoted a monthly price for maintenance. I was also quoted a price of $200 for the treatment of German cockroaches. They came out (on or about April 24, 2024) and did the initial treatment for cockroaches and mosquitos. About a week or two later, I noticed roaches and I called them. They said I was scheduled for a follow up in the next few days. They did come back for a follow up, sprayed some chemicals and said the activity was minimal. That takes me to my current complaint. I never received an invoice and even told the girl that answered the phone, I never got an invoice. She said she would take care of it. I never was advised of when someone would be coming out to do any follow up treatments or services until June 19th, when a technician texted me saying they would be out that day to treat for mosquitos. At that time, I was in Illinois visiting my 88 year old mother who recently had some health issues. I told them not to come and to reschedule. After I returned, I contacted Rocket Pest Control and said that I still had roaches, I never received an invoice and no one had done anything about the yard (i.e. fire ants, mosquitos, fleas and ticks). I requested the services be cancelled on July 11th for the 2nd time. I told the girl on the phone that I had not received any invoices. At that point, she confirmed that they had to wrong email address. This brings me to the current issue. I did receive a voicemail from "Mr. **********" stating that I owed them $500 for services. I requested an itemized invoice, which was sent to me. On July 11, I sent a certified, return receipt letter to the owner (Mr. **********). The letter was received on July 15th by "Cameron C*****". Today, statement with collections threat from Rocket Pest