Business ProfileforCentral Property Management
Property Management
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
- Location of This Business
- 801 Regent Park Ct, Greenville, SC 29607-6552
- BBB File Opened:
- 10/28/2013
- Years in Business:
- 12
- Business Started:
- 6/1/2012
- Business Incorporated:
- 3/28/2011
- Accredited Since:
- 11/22/2013
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mrs. Patty Korahais, Principal Broker
- Ms. Pei McCauley, Property Manager
- Contact Information
Principal
- Mrs. Patty Korahais, Principal Broker
Customer Contact
- Ms. Pei McCauley, Property Manager
- Additional Contact Information
Fax Numbers
- (864) 751-1631Primary Fax
Email Addresses
- Sales
- (864) 751-1631
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
02/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I started renting from this company in October on a brand new Townhome in Easley, SC
It has been a nightmare ever since. I have put several work order in for things that need attention, like the washing machine was leaking and coming through the ceiling on bottom floor over the smoke detector. I waited a week before getting a response and I finally had to tell them I would get my attorney involved. I put in many orders to have things fixed and they were never even looked at until I told them I could contact my attorney. Then they tried to tell me it was my fault because I had set hours when maintenance come could in. I told them that was a lie, all they had to do was calling me. They finally got the owner (Marlene H******) out there she meet them at the Townhome, I was able to tell her the washing machine has never worked it’s been stuck in a small cycle since day one. They never fixed the leaking washing machine told me to keep using it and call them if it got worst. Which is absolutely ridiculous! Then this past week, I put in a work order for maintenance because the breaker for the bathroom keeps tripping, and we loose power. I have to flip it back on. Well Thursday I had to wait for over an hour to get it back on now it’s flashing two yellow lights, I took pictures and videos of it and submitted it and still today Tuesday 2/7 NO response about this. I have contacted them asking when they could come and I get nothing, the thing that frustrates me SO bad, is I pay $1350 a month every month for this place and they can’t even come with their maintenance request or at least try to contact us. I mean it’s really ridiculous? All they care about is the money and the heck with what others are facing. It is really sad someone gets that much money and can’t fix the problems like I am having that could be actually dangerous.
I am actually going to ask if BBB could help me get out this lease so I can find someone else to live. It’s so sad people will take your money
Read MoreCustomer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
DAVID P
1 star
04/03/2024
We had a very bad experience. We needed a single story house. We applied to rent a house and we were told that we had to pay two months rent for deposit and one month's rent. We paid all the money buy the first and started moving our belongings to the house. We had scheduled the move days before with two truck and 4 movers. By twelve on the first we wired the final pmt. Afterwards we start calling trying to get the keys. My wife was understandably upset. We had trucks loaded and I had all utilities moved to new location. She call and we told them since we had paid all the Money by one one the first we should have keys. By this time she and Property mgt team were at odds. I'm a disabled US Marine that fought to give them the freedoms they have today. Our grand son is autistic and I'm a 80 percent service connected veteran. We feel like once they found out about our disablements they did not want to rent to us. They canceled lease and still haven't refunded all our money 2 days later. We think It's a shame that we were qualified to rent the house but we were turned down because of our disabilities. All we can do is pray for them at this point. We have spent 3000.00 on truckers and movers to finish moving back into our old house and signed our 7th one year lease with them. The VA is going to equip the house with chair lift so i sleep upstairs with my family. As you can see in the pictures we are just normal down to earth Christians who love the lord. They are making us out to be evil mean people. They told my wife to never come there again because they would call police. Heartless people working there. I recommend finding a different Property Company to help you find your next home. God bless all involved. Praying for peace and forgiveness on both sides.
Central Property Management Response
04/04/2024
***** ***** was one of the worst tenant experiences Central Property Management ever had. ***** ***** was given 2 weeks to make the 1st month's rent payment after signing the lease for a April 1 move in. They were told multiple times that the earliest they can receive keys is 1 day AFTER wiring the funds. ***** ***** claimed he wired the funds on Good Friday. We called our bank and there was no record of the 1st month's rent being wired. When we called ***** ***** to tell him our bank never received the money Monday morning, ***** said they were at the house with their moving van and we still needed to let him in the house. We told him he could not move in without paying rent. He then said he was unloading his things to put in the driveway & back deck. We told him is trespassing and needed to remove his things from the property. He then said he was going to call a locksmith to let him in. We immediately called the Spartanburg police department and reported him. ***** ***** finally admitted that the money was not wired and sent his wife to the bank at 1:00PM to wire the money because the owner said that if the rent payment was not received by 2:00PM, he was cancelling the lease. His wife then called screaming at us that they were going to break the windows to get in the house if we didn't give them the keys. We had to call the police department again. At 4:30PM wire was still not received. We told them the police were called and they needed to remove their things. ***** ***** & his wife were hostile on the phone, threatened to call a locksmith & break the windows to get in the house. I deemed them as hostile and told them that they were not welcome to come into our office. We forgive them for their behavior but we will never recommend them as tenants for our homeowners or anyone asking for a reference. We are at peace with that.
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