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ComplaintsforElement Construction Zachary Purviance
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Complaint Details
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Initial Complaint
10/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The company repaired a leak in the valley of my roof and charged me 1400.00 back in January. After the first rain, the roof continued to leak. Zach P********, owner, was contacted month after month to come back and find leak. The leak was never repaired and continued to leak after every rain. After several emails, texts and calls with no response, I contacted another roofing company to repair the roof. I was able to get in touch with Zach on 10/17/23 after telling him I was reporting him to LLR and contacting Greenville City Codes as per my lawyer. He immediately called me and said he would refund the 1400.00 but he would have to talk to his “partner”. When I asked who his partner was, he responded “you don’t need to know”. That is the last I’ve heard from him. There is no contact information for this company other than the email I listed for him and his cell number. The address does not exist. LLR does not have him as licensed so I have filed a complaint with them as well. Any help is much appreciated! Thank you!
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.