20 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Mike C
1 star06/02/2024
***Update*** This company has since deleted all my reviews on their ******** page and the other sites where they have access to do so. Mine died a month out of warranty. I can't recommend these. ****** ***** ********** ********** - 300 amps 6 phase hairpin Item# ************* Ordered Mar 17, 2022, I havent driven that car since April 2023. Its too much of a hastle to put a regular one back in and then have to take it out if and when I can get a new HO one. Cars only got 36k miles on it. 1998 ***** ***** ***JS Alternators Response
06/03/2024
We do apologize that you are unsatisfied. Can you please elaborate so we could assist? Please feel free to reach out to us.Review from Josh H
5 stars04/19/2024
Great product with awesome customer service. Was having an issue with not charging they asked for pictures. When they got pictures they asked for alternator back and installed a different regulator to fix problem. I cannot thank them enoughJS Alternators Response
04/21/2024
Thank you so much for reaching out to us so we could help solve the issue at hand! We are glad to hear everything is working properly! Let us know if there is anything else we can do for you!Review from Shannon U.
5 stars04/03/2024
Thank you JS Alternator for everything great customer service Chirs stuck by me on this ride of making sure I got the right Alternator for my vehicle answered every question I had Chris is awesome great customer service rep I will be purchasing more equipment from JS Alternator for sure and the Alternator is awesome ??JS Alternators Response
04/21/2024
Thank you so much for your positive feedback! We look forward to working with you more!Review from Richard C
1 star10/11/2023
I ordered a alternator for my older **** truck no problem they took my money immediately, several days later I get a email that my order was refunded. I contacted the company and they said they don't make a alternator for thst truck,why did they take my Money? Anyway a week later they still haven't returned my money. I would be very cautious buying from this company.JS Alternators Response
10/12/2023
Thank you for reaching out. It looks like we have already submitted the refund for this order on October 9th and have been in correspondence with you regarding the refund. Unfortunately refunds are not automatic and do take time to process. We do apologize again for the inconvenience.Review from eric d
5 stars07/15/2023
i ordered an alternator from here for one of my cars it came faster then expected being i ordered it right before the 4th of july quality was top notch looks great other then a little powder coat in the threads not a big deal at all it was perfect and will buy for other cars of mine as well now oh also the price with the big 3 upgrade and a 250 amp was the same as the auto zone 100 amp factory alternator and everything is american made these guys are great highly recommendedJS Alternators Response
07/17/2023
Hello ****, Thank you for your review. We are glad to hear that you are happy with the product and received it in a timely manner. We do pride ourselves on our prices as we are aware of the cost of stock replacement alternators and like for our high performance alternators to be reasonably priced for all customers. Please let us know if you need anything as we are happy to help. Thank you for choosing JS Alternators!Review from James T
5 stars07/11/2023
I purchased a 320 amp alternator from this company. The shipping was EXTREMELY FAST!! Regardless of other reviews left. I followed the instructions Exactly how they said "through a series of well detailed emails" Customer service is extremely fast in responding and very courteous. Their products, are as described and have exceeded my expectations.JS Alternators Response
07/13/2023
Hello, Thank you for taking the time to leave us a review! We are glad to hear that the product and service you received from us was up to par. Please let us know if you need anything. Thank you for choosing JS Alternators. Welcome to the family!Review from Maxwell F
5 stars06/09/2023
Pretty good, I don't have much experience with different alternators but from what I can tell they are good. I have a pretty obscure model car that doesn't have much room for modification. JS is one of two companies that sells HO alternators for my car. Shipping only took one day, which I was pleasantly surprised by. When I went to install it, it was missing two pieces, which I believe they fixed because the pieces now appear in the picture on their website. It wasn't too much of an issue, it just took some effort to remove said pieces from my old alternator. It works much better for my audio purposes, and they responded quickly when I had concerns about my battery light (although I missed their response and didn't see it for a few days). It has however given way to new issues. I believe they were existing issues so while the new alternator made them worse, it also helped me notice them. My audio now works much better and doesn't dim the lights, though my power windows now do, and turning on the A/C causes belt noise. Of course, most of my issues could be due to user error as I installed it myself and had the plug incorrectly wired for a couple of days before realizing when it caused my battery to die. Overall, I'd say the alternator has been a good upgrade for me, though it was quite a hassle.JS Alternators Response
06/13/2023
Hello, Thank you for taking the time to inform us of your experience with the product and our service. Your feedback is very appreciated and helpful to our team. We are always looking for ways to improve our product and service in every aspect. Let us know if you need anything as we are always here to help. Have a great day!Review from JOSE S
5 stars06/02/2023
I HAVE HAD 2 OF THE JS ALTERNATORS... NOT ONLY ARE THE PEOPLE GREAT, BUT THEY ARE PUTTING OUT A WONDERFUL PRODUCT. I WILL CONTINUE TO GIVE MY BUSINESS TO THIS COMPANY... HANDS DOWN WORTH THE MONEY YOUR SPENDINGJS Alternators Response
06/06/2023
Hello ****, Thank you for taking the time to leave us a review. We appreciate your kind words and your support! We are here if you every need anything. Have a great day!Review from Matthew B
5 stars04/11/2023
Great product, great price and great customer service. An all around great, family owned business to work with!JS Alternators Response
04/12/2023
Thank you for your continued support, *******! Please let us know if there is anything else we can help you with!Review from Cody B
5 stars03/29/2023
Highly recommend these guys for all your alternator needs! Top notch quality and customer service, from hot rods to the everyday driver they have it all!JS Alternators Response
03/30/2023
Thank you so much for your review! We dont have it all yet but we are certainly getting there! We couldn't do it without you and all of our tother supporters!!
Customer Review Rating
Average of 20 Customer Reviews
Contact Information
146 W Phillips Rd Ste H
Greer, SC 29650-4720
Business hours
Today,Closed
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.