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ComplaintsforSouthern Advertising, Inc
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/20/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I product came back with 2 IN height and only 1 IN in width. They advised me in patch business its normal to be off by millimeters and the size is correct and will not refund me my money,. never did I read in the order that its ok to be off in size. I also feel I being racial profiled. being hung on when talking to hire management not using any bad language. This company needs to be help reasonableBusiness response
06/09/2023
we have responded and this customer is for some reason continuing to harass our business. We provided the correct product and he received it and paid for it... no idea what he is talking about as even the images he provided are correct, he has the ruler off a little but the height is 2.3 inches from the top of the patch to the bottom. 100% sure of this. We have responded and made every attempt to do so within reason as this customer has NO valid complaint and continued to harass us for some reason. I have no idea what he is talking about
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.