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ComplaintsforLake Jasper RV Village
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Complaint Details
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Initial Complaint
01/02/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
We are owed a partial refund due to the cancellation of a reservation. It has been seven weeks now, still no refund and they are unable to provide a definitive date of when refund will be received.Business response
01/15/2024
We have reached out to **************** on several occasions about his refund and the delay in getting it to him.
Payment was processed on 1/5/2024 and mailed to ***************** He should receive payment today via US Mail.
Check # Pmt system Date processed Time Amount
12200361 AvidSync 1/5/2024 4:01 PM $ 325.69Please feel free to reach out to me if you have any further questions or concerns.
*****************
Community Manager,
Lake Jasper RV Village
A Cove Communities Property
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BBB Rating & Accreditation
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.