Business ProfileforIsland Links Resort

We are writing this formal complaint against Island Links Resort due to their unwillingness to terminate our membership. We have "owned", a term we use loosely, property with them for 7 years and we have faithfully paid our dues every single time. As time has progressed, this has benefited us less and less, and now, we do not intend on using the services of Island Links any longer. The maintenance fees have increased exponentially - to the point of being unaffordable. It is no longer feasible or reasonable to continue making these payments. We are preparing to retire and on a reduced income. It has become more and more difficult to travel due to COVID health issues limiting travel. As mentioned, we’ve faithfully paid our dues for 7 years and there is no mortgage, so we thought requesting the termination of our membership would be simple, but those requests have fallen on deaf ears. Is this the treatment a longstanding member deserves? It is disheartening, and their lack of cooperation deepens our desire to sever ties. Even if we had the funds, why would we want to maintain a membership with a company who has outdated units and poor customer service? We know it is well within the power of the Island Links Resort to grant our desire for termination and we will continue to pursue the termination of my membership through whatever channels necessary.