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Find a Location

Park Seed has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Park Seed

      3507 Cokesbury Rd Hodges, SC 29653-9259

      BBB Accredited Business

    Business ProfileforPark Seed

    Gardening Stores
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.32/5stars

    Average of 25 Customer Reviews

    Customer Complaints

    26 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/16/2014

    Years in Business: 155

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    These companies are catalog and internet retailer/wholesaler of branded roses, perennials, seeds and other horticulture related products.

    Products & Services

    seeds, perennials, trees, shrubs, flowers, annual plants, houseplants, Roses, Vegetable Seeds, Flower Seeds, Fruit Seeds, Herb Seeds, Perennial Plants, Shrubs, Trees, Edible Plants, Mushroom Kits, Planting Tools, Plant Fertilizer, Soil Amendments, Garden Decor , Annual Plants, Houseplants

    Business Details

    Headquarters
    3507 Cokesbury Rd, Hodges, SC 29653-9259
    BBB File Opened:
    7/14/1986
    Years in Business:
    155
    Business Started:
    12/1/1868
    Date of New Ownership:
    11/16/2010
    Business Incorporated:
    11/16/2010
    Accredited Since:
    9/16/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • J & P Park Acquisitions, Inc.
    • Wayside Gardens
    • Jackson & Perkins
    Related Businesses
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Kelly Funk, President & CEO
    • Ms. Gwen Woodruff, Customer Service and Sales Operation Director
    Contact Information

    Principal

    • Ms. Kelly Funk, President & CEO
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    26 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/17/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I ordered roses from J&P on 5/30 and thefirst issue was they would take two weeks to get to me after ordering per *** tracking. So I sent an email about this. No response. The roses were delivered 6/13. I unboxed them and almost cried. The canes were covered in mold and most of the canes were black and dying or already dead.So I sent an email again with my concerns. I got a reply back this morning telling me to just wipe the mold off, it’s fine. Cut the dead canes back, it’s fine. Plant them and let us know in 3 weeks how it’s going..You’ve got to be kidding. I did not purchase roses where in the description it did it say “ May arrive dead and moldy”. QUITE the opposite. I sold J&P roses for years and I can tell you also I’m not a gardening idiot. I’m stunned at the response I received and I want a refund. You ruined the J&P brand for sure
    Read More

    Customer Reviews

    25 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robert C

    1 star

    06/10/2024

    Beware! This business is so shady. My ordeal started when a friend gave me a gift certificate as a Christmas gift. It really was a thoughtful gift. He never purchased from ******* * ******* and didn't realize his gift would turn out to be aggravation and shady business practices. In April I purchased a rose, and the order said it was ship in 2-5 business days. Ten days went by, and I heard nothing about shipping. Finally, I called them to find out what is going on. They told me it is now out of stock. Then they kept telling me it would ship on a new date each time I called after it never shipped each time. If it weren't a gift certificate, I would have just cancelled and walked away form this business giving me the run around. After more than a month went by, I saw the rose was again listed in-stock and on sale on their website. I contacted them again and they said they will ship it! I asked if they will honor the sale price, and they flat-out refused because it was full-price when I purchased it more than a month prior. It didn't matter to them that when I purchased it more than a month ago, that purchase was based on them claiming it was in stock and will ship at the time of that purchase. They simply could not care less. I was just happy it will finally ship, and at that point just wanted the rose so I never have to do business with these people again. Well, when it finally arrived it was so scrawny and yellow. It wasn't worth the sale price, but the insult to the injury was that they had the nerve to charge $50 full price for this thing. Terrible. Will never do business with these people again. I posted about this on their ******** page, and their reaction was to simply block me from their page. That's the kind of shady business this is. Won't stop me from letting people know that this business is awful, so others will not face the aggravation and sham business practices I endured. Buyers beware!

    Park Seed Response

    06/14/2024

    We sincerely apologize for the issues you have encountered. We would like to resolve this for you. If at all possible, can you send the order details to **************************, attn:Jarrod?

    Local BBB

    BBB of Upstate South Carolina

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