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Find a Location

Inman Campobello Water District has 1 locations, listed below.

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    Business ProfileforInman Campobello Water District

    Utility Water Company

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5 Prospect St, Inman, SC 29349
    BBB File Opened:
    5/25/2017
    Business Management
    • Mr. Jeffrey A. Walker, General Manager
    • Mr. H. Steve Poteat, Operations Manager
    • Ms. Kim High, Business Manager
    Contact Information

    Principal

    • Mr. Jeffrey A. Walker, General Manager

    Customer Contact

    • Ms. Cecilia Ramirez, Office Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/05/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    ICWD has done nothing but be difficult. I knew when they didn't show up with digging equipment that they had no intentions of working on anything, and I was right. I watched from my living room window as he smoked a cigarette and then sent one of the other guys to tell me it was on us. I walk out there and "Jason" begins to laugh and be a complete jerk. I told him that the meter reader must have ran over the meter because there are clear tire tracks (no ruts just grass) going into the yard to the meter and out of the driveway. This dude proceeds to tell me there is no way they would have done that. Not sure how you know that but he just keeps telling me it had to be a drunk driver. I have pictures and there is NO way it was a drunk driver and I have caught them multiple times parking in my yard in fact supervisor "Jason" parked in my yard. The only one who didn't was they guy who was on call on Monday. He was the only individual that parked in my driveway. I have plenty of pictures to show the tire tracks. Either way doesn't matter Jason shouldn't have laughed in my face and then called me a liar. I had to pay a plumber $425 to fix a problem they created. Not to mention I don't even have the bill yet.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sonja F

    1 star

    10/03/2022

    We received our monthly water bill from Inman- Campobello Water District for $385.73. We get our water rites from the house beside us. They left a notice on 9/8/22 at this house about the possibility of a water leak. They need to arrange a plan to notify the appropriate house in these cases. They don’t have a problem with the billing!! Very disturbing to say the least!

    Inman Campobello Water District Response

    10/04/2022

    Oct. 04, 2022 Better Business Bureau Upstate South Carolina 408 North Church Street Suit C Greenville, SC 29601 Review ID: *****  It is unfortunate that Ms. ********** water bill is higher than normal and that the door hanger left on Sept. 08, 2022, to notify Ms. ******** of a high water usage was not shared with both parties immediately. After researching Ms. ********** account it was found that more than one unit is being served with this meter, therefore the notification (door hanger) was left at the physical address for the meter under the name of ******* ********, account (51) located at *** ********* *** ****** **. Once Ms. ******** received her water bill she contacted the Inman-Campobello Water District (ICWD) on Oct. 03, 2022, and she was informed that the ICWD attempted to notify her of the high water usage on the date listed above. Should the Better Business Bureau and or Ms. ******** have any further questions, please don’t hesitate to reach out to us during normal business hours Monday-Thursday 8:00 am - 4:30 pm and Friday 8:00 am - 11:00 am. Sincerely, Cecilia R****** Inman-Campobello Water District

    Local BBB

    BBB of Upstate South Carolina

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