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ComplaintsforAustin Roofing, LLC
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Complaint Details
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Initial Complaint
04/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired Austin roofing on July 8th, 2021 to install a new roof to a house I was restoring and renovating. On April 17, 2023 I noticed water leaking from three different areas of the roof. I called Quentin, and he said he was coming out to inspect the issues. I have not heard back from him in a week. I've called him several times on several different occasions but he wouldn't answer his phone. All I want is to have the issues corrected. I spent over 13,000 to have the roof install, that has a 30yr warranty. Quentin refuses to answer my calls or come out to inspect the issues. I didn't file within a year because I hadn't moved in yet. I received my certificate to occupy on March 9th, 2023.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.