ComplaintsforLow country Auto & Trucking
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Complaint Details
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Initial Complaint
04/03/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
On April 4,2022 I brought a 2007 Tahoe used from the business Low Country ****************************** The truck was 10k and I paid 2k down on the truck and my payment was 350 a month, never missed a payment at all. The owner ********************* decided to sell my contract to a company called Capital Credit, I was told to get in contact with a Mr. **** which I did. Once contacting him he was going over a contract with me that I never seen before an was telling me that my truck was 15k and that with financing it came out to be 27k. I disputed what he was telling me and he than asked did I ever seen a copy of my contract I told him no which I didn't and he emailed me a copy over and once seeing the contract I than texted *********** and asked him what I was looking at, why my contract stated my truck was 15k and with financing 27k. He had no answer for me only that it was the correct paper I signed, well to make a long story short because I disputed the charges Capital Credit requested that he buy the contract back and because he has to buy the contract back, he than told me he put my vehicle up for repossession because of this. I have never been late on any of my payment except for March because of this situation. I have text messages between us two where he agreed to buy the contract back and that my remaining balance would be 11k and that I will make all payments to him, so I'm confused as to why he put my vehicle up for repossessionBusiness response
04/13/2023
Customer was not mislead. The understand of interest is out of my control. I do my best to explain everything but sometimes they dont understand. But please remove this as I have the original contract she signed . Thanks
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.