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          Window World of the Lowcountry, LLC has 1 locations, listed below.

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            Business ProfileWindow World of the Lowcountry, LLC

            Window Installation
            BBB accredited business

            Contact Information

            273 Treeland Dr

            Ladson, SC 29456-3055

            Get Directions
            Visit Website
            (843) 579-0706

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/12/2019

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers custom solid vinyl replacement windows, doors,vinyl siding and hurricane screen storm panels.

            Business Details

            Location of This Business
            273 Treeland Dr, Ladson, SC 29456-3055
            BBB File Opened:
            8/24/2012
            Years in Business:
            12
            Business Started:
            8/24/2012
            Business Started Locally:
            8/24/2012
            Business Incorporated:
            8/24/2012
            Accredited Since:
            8/12/2019
            Licensing Information:
            • Licensed by the county of Dorchester.
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            10
            Business Management
            • Mr. Brad Ala, Owner
            Contact Information

            Principal

            • Mr. Brad Ala, Owner

            Customer Contact

            • Mr. Brad Ala, Owner
            Additional Contact Information

            Fax Numbers

            • (843) 552-1338
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/24/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Window World came to our home to install 2 windows and a sliding glass door (March 17th). They forgot our screen for our sliding glass door (and we were told it would be dropped off at the end of March and has not) and the front window did not fit there is silicone all the way around the window with drops running down our shutters and the side of our house in order to seal the window. The whole front of our house is that large window and has been open (no blind can be put on until the window is replaced correctly). We were told they would be here today (April 24th) to fix it, but today we received a call that they do not have the parts (the correct window). My husband has cancer and this is just exasperating his condition. We put faith in this company to do the work and all we have gotten was the run around. We need the work completed.
            Read More
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            CARL T

            07/16/2023

            My experience with Window World of the Lowcountry, LLC has been just Horrible here in North Charleston, SC. I've ordered ONE window on 9/19/2022 paid 375.00 down payment when I ordered the window, as of 7/14/2023 no window, customer service is Horrible ( to be fair I did lose my cool on 7/14/2023 and was rude on the phone to a person named Cathy due to frustration) , I can't seem to get any information, the salesperson Willis says he'll call back, NEVER DOES, stay away, I'm planning on doing my other 4 windows, NO WAY WOULD I EVER!! EVER!! use Window World of the Lowcountry, LLC. thank you. (P.S. no need for Window World of the Lowcountry, LLC to post their automated response.)

            Window World of the Lowcountry, LLC Response

            07/17/2023

            Hello, Mr. T*****. Thank you for your review. I believe that Ashley in our office has spoken with you and explained our error. I am embarrassed of our mistake and will do all that we can to correct this situation. Please accept my sincere apology and look for communication from our office for resolution.

            Local BBB

            BBB Serving Central South Carolina & Charleston

            More Info on Local BBB

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