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Find a Location

Kobey John Automotive, LLC has 1 locations, listed below.

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    Business ProfileforKobey John Automotive, LLC

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/25/2024

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Used Car Sales 

    Business Details

    Location of This Business
    1820 Augusta Hwy, Lexington, SC 29072-2204
    BBB File Opened:
    11/15/2022
    Years in Business:
    5
    Business Started:
    6/20/2019
    Business Started Locally:
    6/20/2019
    Business Incorporated:
    6/20/2019
    Accredited Since:
    3/25/2024
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    3
    Business Management
    • Mr. Tonel Legette, Owner
    • Ms. Anastasia Bethea, Manager
    Contact Information

    Customer Contact

    • Mr. Tonel Legette, Owner
    • Ms. Anastasia Bethea, Manager

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On March 2, 2024, I bought my car from Kobey John Automotive. Later that same day, the engine light came on and I assumed it was due to needing an oil change. On Sunday, I took the car to Firestone to get the oil changed. The owner, Toneal Legatte, offered to reimburse me for the oil change, which he did. However, on March 4, 2024, the engine light came on again and I took the car back to Kobey Joney Automotive. The issue this time was a need for a tune-up, which was done on March 5, 2024. Unfortunately, the engine light came on again that evening. On March 7, 2024, the car hesitated to start and when it did, thick white smoke came from the exhaust pipe. I sent a video of the smoke to the owner, but did not receive a response. On March 8, 2024, the white smoke appeared again when I turned on the car, and it ran extremely hot before cutting off. I managed to put water in the car to cool it down and drove it to my mechanic. My mechanic informed me that I needed a new engine. I spoke with the owner and we agreed that he would pay for my mechanic to fix the car with a new engine. I specifically stated that he would pay for my mechanic to fix the vehicle with a new engine and he agreed. On March 21, 2024, my mechanic provided an invoice for $3,460.00 to the owner. However, I received a check for only $2,000, which is not enough to cover the correct amount of the vehicle and is not what we agreed upon.
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Isaiah B

    1 star

    03/27/2024

    The experience at this place was awful . The staff is friendly but has no idea what they are doing at all. When it comes down to the business aspect the staff needs people who know exactly what they are doing. To many times during the process of purchasing my car I was given inaccurate information or waiting for responses on paperwork that shouldn't take more than a week to complete. Do not be fooled by the nice talk, these people are shady and doing bad business. The quality of the car is yet to be seen, because I have already accumulated 2,000 dollars of work on the car and it hasn't even been 30 days. I literally drove for a couple days and had major problems. My car completely broke down on the highway and I was stranded after a couple days. Also without any help or assistance from the dealership. I strongly believe that the dealership should stand behind their product. I do not reccomended dealing with this dealership for a reliable car. Do not listen to the white lady,Tinnell, Josh, or the other lady that's in the office.. They will make excuses to cover themselves and straight up lie to ur face. THE CARS THEY SELL ARE ALL IN BAD SHAPE. EVERY CAR HAS SOME TYPE OF MAJOR FLAW THAT WILL CAUSE YOU TO PAY TO MUCH OUT OF POCKET. THE GUY THAT WORKS ON THE CARS IS NOT CERTIFIED TO WORK ON THOSE CARS IN THE LOT. THEY WILL FIX THE CARS UP ENOUGH JUST TO GET IT OFF THE LOT AND SOONS AS IT BRAKES DOWN U PAY THOUSANDS TO GET IT FIXED. I REPEAT PLEASE DON'T GO HERE AND WASTE YOUR HARD EARNED MONEY. SPREAD THE WORD ABOUT THIS PLACE DOING BAD AND SHADY BUSINESS. I REPEAT STAY FAR AWAY! DONT BE FOOLED BY THE RECENT NAME CHANGE EITHER KOBEY JOHN AUTOMOTIVE. As long as the address is still 1820 Augusta Hwy Lexington SC 29072, it's the same people doing shady business and selling BAD CARS!!!!?? NAME CHANGE FROM FORMULA 1 TO KOBEY JOHN AUTOMOTIVE Selling LEMONS ??

    Local BBB

    BBB Serving Central South Carolina & Charleston

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