Business ProfileforOcean Breeze Vacations

Dishonest uncaring people. Will rent you a unit that is in disrepair then blame you for causing it.

******************************* had rented Forest Dunes Resort 1010. Ms. ***** and her son **** checked into the one bedroom on 1/1/2022 and checked out on 3/1/2022. They had called in a maintenance issue which we dispatched our maintenance out to the unit, they did not like what our maintenance tech said so the owner was notified and the owner herself called out another maintenance tech. The maintenance tech that the owner called out said there was no issue, as did our maintenance. They came into the office to discuss the issue and they were offered 2 other units to stay in, however they did not want to move and said they didnt like the other units. He then complained about everything in the unit because they were not happy with the outcome of the situation. Ms. ***** complained about how uncomfortable the couch was, as her son made her sleep on the couch, and he slept in the bed. Maintenance had to go in and do repairs after Ms. ***** and her son departed. They damaged the wall and ceiling when they taped over the vent with duct tape, and it pulled paint off of the wall and ceiling when they removed it before departing. They also ripped the towel bar out of the wall which maintenance also repaired . The son **** has gone around calling employees of the company names like b*tch and c*nt and leaving bad reviews everywhere he can even though they were offered 2 units to move to and they choose not to. They then tried to book another unit on 5/17/2022 for the next year from 1/1/23-2/28/23, however we cancelled their reservation as we have the right to refuse to rent to a guest who damages a unit.