Business ProfileforRecreation USA LLC

So let me start by saying this was supposed to have been the start to a new journey for my fiance and myself into full timers, we were so very excited for this and studied on it for a couple years before we made the decision to do this. We purchased a brand new 2023 Hampton 380rks in August 2023. Dealer offers a 1 year warranty keystone has a 3 year warranty and we wanted to feel protected in our new purchase so we also purchased the 7 year extended warranty as well. We paid for delivery and had the camper 2 days after purchase. This unfortunately is where things start going down hill. The camper arrived at our lot and upon hooking the unit up to power and water we immediately noticed water coming from underneath our kitchen sink. I take a look and found the fittings were loose and tightened them back up no big deal. We'll later that evening as we're getting settled in to the camper we decided to try the shower. Once in the shower we realized it to was also leaking around the frame of the door. So less than 24 hours we have had 2 water leaks. In less than 24 hours I have called the dealership to see about getting these issues taken care of. Which at first they were willing to help and fix the issues. Mobile repair tech comes out issues taken care of all is well. Now a week has gone by and it's time to drain and flush the black tank. I go to do so to only find out that the black tank flush doesn't work at all. Now remind you they have a pre check list they supposedly did before delivery which includes hooking water to unit to make sure all is working right. Obviously they did no such thing or they would've have found the leaks before delivery and found out that the CHECK VALVE for the black tank flush was install backwards. I again reach out to them again and ***** the service advisor acknowledged this is a reoccurring problem from the factory they have seen many times before. So they knew it could be a potential problem and still didn't check it before delivery. So again less than a week of having the camper I have called to make another warranty claim. They came out and fixed it and problem solved. Fast forward to a week ago we now have a sliding glass door that is leaking water around the frame excessively. Now black tank flush system started leaking again as well behind the access panel in our unit. The dealership is now not wanting to cover the problems or damage to the unit that is still less than 1 year old. We haven't had it for a year and have had nothing but a horrible experience. Hopefully once we're able to take up our claims with the extended warranty this process will go smoother. I definitely don't recommend this dealership it has been nothing but a nightmare from the start! THE CAMPER ISNT EVEN A YEAR OLD YET!!! Any one that wants more pictures of our conversations and damage to our unit feel free to msg before purchasing from this place. I have a whole folder to share