Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          1st Maintenance has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business Profile1st Maintenance

            Construction

            Contact Information

            2300 Fowler Rd

            Loris, SC 29569-8348

            Visit Website
            (843) 516-2132

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            2300 Fowler Rd, Loris, SC 29569-8348
            BBB File Opened:
            6/21/2019
            Years in Business:
            27
            Business Started:
            3/28/1997
            Business Started Locally:
            5/4/2016
            Contact Information

            Principal

            • Mr. Robert Arida, Owner

            Customer Contact

            • Mr. Robert Arida, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Wayne R

            05/03/2022

            Customer beware. Owner came out and gave verbal estimate. We shook hands on the deal and claimed his wife would email contract. Also gave a date that the job would be completed. Called the day after to ask for new estimate of date...he stated would be there by 3pm that day. 4 days later still no response. After this action I researched reviews of this business.....no wonder he is rated 1 star...this seems to be common occurrence with this business. Very disgusted and dissatisfied

            1st Maintenance Response

            05/06/2022

            There is a lot of misinformation in this review. We came out and spoke to you about what you needed to have done. You wanted me to give you a quote for your insurance company. After listening, I declined to do the quote and the work for you. We have the right to refuse jobs that we do not want to get involved with. We did not promise any estimate or contract. We did not make a second appointment with you. Again, we have the right to refuse work, and don't appreciate you giving us a negative review because you couldn't have your way.

            Customer Response

            05/09/2022

            That is a bold face lie.... I asked for price cash under table and you quoted me 1800.00. Do to lie and try to make yourself look the innocent here.
            There was never discussion of turning into insurance. You spent 30 minutes here petting my dog and telling me all about you. You
            claimed you fired 3 workers on that day for being at the beach instead of on the job site. I sent a friend to you to interview. You told him
            I did not have intention of doing this job. You were busy

            DO NOT LIE HERE... I HAVE WITNESSES TO THESE FACTS. If you are going to lie..at least do it more professional.

            1st Maintenance Response

            05/13/2022

            This reply is all misinformation. Again, we have the right to refuse work. We had uneasy feelings about getting involved with your request to give you a quote for your insurance company. After this review, our doubts are confirmed. We believe that other Contractors should beware.

            Local BBB

            BBB of Eastern Carolinas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.