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Find a Location

Campers Inn RV of Charleston, Inc. has 1 locations, listed below.

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    Business ProfileforCampers Inn RV of Charleston, Inc.

    RV Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1511 Highway 52, Moncks Corner, SC 29461-5007
    BBB File Opened:
    9/17/2021
    Years in Business:
    4
    Business Started:
    10/9/2019
    Business Incorporated:
    10/9/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    1
    Business Management
    • Mr. Mike Cuzzola, General Sales Manager
    • Ms. Kathy Donovan, Administrator
    Contact Information

    Customer Contact

    • Mr. Mike Cuzzola, General Sales Manager
    • Ms. Kathy Donovan, Administrator
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    I purchased a camper from campers inn, when I purchased the camper they said that parts had been ordered to repair camper. The camper was delivered the very next day so I figured the repairs had been done. Months later they informed me the parts were in and to bring it in to be repaired.when I purchased the camper I informed them I did not have a vehicle to pull the camper, and since the repair should have been done before they delivered it in the first place that they would have to pick it up to do repairs. After they picked it up it took over a month to do repairs and only after many un returned phone calls I contacted their complaint department. They returned camper with dented slide out which had been knocked off of the track and was damaging the floor when it was retracted. and the electrical system had gone haywire and wasn't working, so they came and picked it up again, after weeks of no information, I had to contact the care team again, again they brought it back with very little done. They were supposed to supply me with paperwork on every thing that had been done but I have never received any paperwork, and now they tell me it has been fixed, so now I am left with a damaged camper, that I have to guess at what has been done. All I ever wanted was the damage that was done when they had it to be repaired. There is more to this story but hopefully I have written enough to begin some sort of resolution to this issue.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shannan R

    1 star

    05/13/2023

    Wow is all i have to say about the entire experience. First off the camper was supposed to be delivered a week ago. It could not be delivered because they "scratched" it. They actually jackknifed it and damaged the fiberglass enough to require bondo and paint (and a new decal that they likely never ordered and is still missing. It was supposed to be delivered this Friday... Multiple messages were left on Thursday to verify delivery and Nathan confirmed delivery after 6+ hours of waiting for a response. It was not delivered do to an emergency (on a Friday afternoon). It was to be delivered by noon today. It arrived around 11:30. The driver wanted to drop the camper and leave as fast as possible. The guy dropped the front jacks and caused a jack fault which should have been an easy fix but in true campers in fashion the battery was dead. We wanted to hook up the power and couldn't find the power cord. Tried to call to find out if there was one. (No one answered. Shocker!) it's ok though luckily we found it under the bed?! This company wants your money but definitely does not want repeat business. Don't try to call to ask questions because they likely won't answer the phone. We have gone through the company values on the website and laughed.. if this is what a family run business acts like...... Yikes!

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