Customer ReviewsforRNR Marine, Inc.
18 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Daniel L.
1 star06/10/2024
I sent an email a couple of weeks ago and never herd from them, it's hard to do business with a complexe website and to find the product. DanielRNR Marine, Inc. Response
07/17/2024
Mr. L****, Good afternoon. I looked back for your Email ( DanielL*********** ) and see that you were looking for a factory OEM enclosure for a Wellcraft Excel 26.5. Wellcraft last made Excel boats in the late 1990s and we do not have any factory OEM canvas for it:, as shown by this search form our web-site: https************************************* . I wish we could respond to the 100s of requests we receive daily for items we do not have :-( . I don't know what year your Excel is, but we do have two boat covers (with or without Bow Pulpit) for a 1996 Excel 26: ******************************************************************************************************************************************************************************* *** ****************************************************************************************************************************************************************************Review from Harry N
1 star08/27/2023
Clear example of "Customer No Service". RNR Marine's website states "the best way to reach RNR-Marine is by email". Emailed them twice in successive weeks and got no personal response. (automated response indicates emails were rec'd by RNR-Marine) If you can figure out their website and know exactly what you want, perhaps it's better. If you have questions before purchasing, Good Luck. Went somewhere else for acceptable customer service.RNR Marine, Inc. Response
02/08/2024
We are sorry for no response. I checked your email and see where you emailed us in August 2023, but unfortunately we do not have an OEM Boot Cover for a 2005 SD187 Hurricane.Review from Leo B
5 stars08/15/2023
I’m usually pretty skeptical about ordering something as complicated as a custom boat cover on-line. However after getting several higher quotes I thought I’d give them a try. They made this cover for my ProLine 24 Center Console fit like a glove after I completed the no nonsense fit questionnaire. Start to finish in approximately 7 weeks delivered to my door. I would recommend them to everyone needing a great storage cover. Thanks RNR. Leo, Port Charlotte FLRNR Marine, Inc. Response
02/08/2024
Leo, We're glad our process went smooth for a custom TTopCover, and it fits ProLine 24 Super Sport like a glove. Thank you for the kind review.Review from Alan N
5 stars06/28/2023
Awesome company. Custom made boat cover could not have fit any better Great Job!!RNR Marine, Inc. Response
02/08/2024
Alan, We're glad our custom TTopCover fit your Sea Chaser 27 HFC perfectly. Thank you for the kind review.Review from Mike P
5 stars05/19/2023
The order was a pretty complicated custom cover and RNR made sure it was done correctly. They confirmed every single option and even requested pictures to make sure it was done right the first time. Overall great process and will use them again for sure.RNR Marine, Inc. Response
05/22/2023
Mike, We're glad you are pleased with our TTopCover for your 2017 World Cat230 DC. Yes, nit always pays to "measure twice and cut (ans sew) once". Thank you for the kind review.Review from John C
5 stars05/03/2023
Excellent product! MADE IN AMERICA!!!! Easy order process with VERY helpful staff. Well made with heavy duty fabric and zippers. Fit perfectly.. Not EXACTLY like OEM (slightly smaller on sides but again fit great). Was told at order it would be 6-8 weeks for delivery.. received in 3 so we were thrilled! Installed easily on existing frame. Came with original logo'd boot that fit great. Looking forward to lookin' good on the lake this year!! Highly recommend for your boating needs. John & Cindy C.RNR Marine, Inc. Response
05/05/2023
John & Cindy, We are so glad you are pleased with the replacement Aft Canopy Top for your 2008 Sun Tracker Party Barge 25 and we're excited that you all will be 'looking good on the lake this year'! Thank you so much for the kind review!Review from Irene S
5 stars04/01/2023
Easy to order, quick follow-up, no problems with customer service, and was delivered more quickly than expected. Detailed requests for measurements requiring photos to ensure perfect fit. Good quality material, and best of all, made in AMERICA! Would highly recommend. May be a bit more expensive option than some, but you get what you pay for, and your boat is a valuable investment that warrants the protection. Very satisfied.RNR Marine, Inc. Response
04/06/2023
We're glad everything fit well, and you are happy! Thank you for your kind review.Review from Tim A
4 stars03/28/2023
Great product, and shipped fast once ordered. My only complaint was that it took a long time to place the order due to backlogs. In addition, I am eager to order the 3 remaining pieces of the set but am unable because you won’t take orders from pieces without a label even though they are part of the same set.RNR Marine, Inc. Response
04/06/2023
We're glad everything fit well, and you are happy! Thank you for your kind review.RNR Marine, Inc. Response
04/06/2023
We are now beginning limited production of factory OEM replacement canvas and covers, but only if you have the original, BLACK (not White) LASER-PRINTED (not Hand Written) TAGs with the part number (P/N) and date (DT) on your existing canvas or cover. Please check your canvas for one of these two tags: http://RnR-Marine.com/images/Taylor-Made_Ameritex_laser-engraved-boat-canvas-label_150X188dpi.jpg When you find your Black Tag (along edges), please send us 1: Photo showing P/N and DT on the tag, 2: What each piece is and 3) Boat's 12-digit HIN (which is on your papers or on the starboard side of the transom). If you do not have these Black Tags, then unfortunately we cannot manufacture this or quote at this time.Review from Kevin A
5 stars10/26/2022
We receive the cover for our Nauticstar 2500 quicker than we expected. It fits absolutely perfect. I would definitely recommend them in the future.RNR Marine, Inc. Response
10/27/2022
So glad our Sunbrella® TTopCover™ fit your Nauticstar 2500xs perfect and we were able to get it to you quickly. Thank you for your kind review!Review from Stodd M
5 stars09/20/2022
Great product- fits very well, and durable. CS team was very responsive to my questions.RNR Marine, Inc. Response
10/27/2022
We're glad the Carver® SunDura® Storm Gray Styled-To-Fit™ Boat Cover (made right here in South Carolina!) fit your Hewes Redfisher 18 with Poling Platform well. Good luck with the Redfish this fall, and thank you for your review!
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