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Find a Location

Southline Roofing & Exterior LLC has 1 locations, listed below.

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    Business ProfileforSouthline Roofing & Exterior LLC

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 31 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/31/2019

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    3015 Dunes West Blvd Ste 505, Mount Pleasant, SC 29466-8252
    BBB File Opened:
    1/28/2019
    Years in Business:
    8
    Business Started:
    10/1/2015
    Business Started Locally:
    10/1/2015
    Business Incorporated:
    1/4/2019
    Accredited Since:
    1/31/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    15
    Business Management
    • Mr. Ignacio Lopez, Owner
    Contact Information

    Principal

    • Mr. Ignacio Lopez, Owner

    Customer Contact

    • Mr. Ignacio Lopez, Owner

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/09/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Roof was to be replaced on October 21, 2021. Southline Roofing & Exterior LLC did the job in two days. During that time they not only tore off the existing roof, but my siding, window trim, hit a water line, and the refrigerant line for the HVAC. I had may conversations with ******* *****, who claims to be one of the owners. He refused to pay for any of the damages they had caused. I had never received or signed a contract with them. After a lot of back and forth I was given their insurance company info. ******* was at my home and told me that his insurance carrier wouldn't pay for the damages. That it "wasn't his problem" that the resulting damages along with water damages inside my home occurred. I am working with his insurance company for the damages he caused. Nothing has been paid to date. When his insurance company adjuster came out he advised the nail gun compressor was set too high and the nails went through the shingles which is why they hit the water and HVAC lines. The roof needs to be torn off and replaced. He is threatening to sue me when they haven't even installed the roof correctly. I want everyone to be aware of what they are dealing with before they make the same mistake and hire this company. I have email correspondence to validate what is going on with this company. What a huge mistake it was to do any business with them.
    Read More

    Customer Reviews

    31 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Paul W

    5 stars

    03/06/2024

    Ignacio Lopez was prompt, courteous and very professional. He went over every detail of the roof and seamless gutters. Jose and his crew arrived at the scheduled time and completed the installation of a new roof and gutters on time. I am extremely impressed with the care and skill Southline Roofing & Exteriors exhibited during the job. If you are looking for a professional company and crew, use these guys. Paul & Stephanie Woods

    Local BBB

    BBB Serving Central South Carolina & Charleston

    BBB Reports On

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