Business ProfileforBroadway Grand Prix

Subject: Complaint - Broadway Grand Prix Ticket Refund Request (Order Number: ********)Dear Better Business Bureau,I hope this message finds you well. I am writing to file a complaint against Broadway Grand Prix regarding my recent experience with the purchase of two tickets for an event scheduled for November 12, 2023.On November 12, 2023, at 1:06 PM, I made a purchase of two tickets from Broadway Grand Prix with the order number ********. The event was scheduled to be open this Sunday, and I eagerly drove to the venue as notified. However, upon arrival, I was dismayed to find the gates closed, and there was no indication of the event taking place.This situation has left me extremely disappointed and inconvenienced. Not only was the event not accessible as promised, but it also resulted in wasted time and resources. I believe that I am *********** a refund for the $104 spent on the tickets, given the failure to deliver the promised service.I kindly request your assistance in facilitating a resolution to this matter. I am seeking a prompt refund of the purchase amount to address the inconvenience caused by this unfortunate situation.Details of the transaction are as follows:Order Number: ******** Date and Time of Purchase: November 12, 2023, 1:06 PM Amount Paid: $104 I have attempted to reach out to Broadway Grand Prix directly to resolve this issue, but unfortunately, I have not received a satisfactory response.Thank you for your attention to this matter. I appreciate your assistance in helping me obtain a refund for the tickets purchased for the event in question.Sincerely,********************* ******************************************************************** ******************** ************