Business ProfileforOffense Defense Sports

We attended the offense defense camp hosted at the *********** December 2023. The schedule was released very close to the starting day of the camp and showed the main game in the *** stadium as December 31st in the late afternoon. On December 27th we arrived and checked in and asked the check-in staff if there was an option to buy additional tickets for the game on the 31st. We were then sold the additional amount of tickets we needed, at no point did staff mention that the schedule had changed. The next day we look at the schedule online and discover that the schedule for the game had changed was moved up a day earlier in the morning. There was ZERO communication or emails sent by OD to notify attendees. The 31st game would now not be a filming location and no tickets would be required since it was no longer being played in the *** stadium. I asked staff for some assistance to confirm the changes on the online schedule were indeed correct. The woman who helped me ******** basically said the schedule was changed to impact competitions. While the schedule says subject to change it was very disheartening to see that given the months of planning time they couldn't plan appropriately. My son attended the game on ***** at *** stadium. We decided at that point We would leave early. We didn't think that communication or lack thereof was fair and nor did we think that it was a very organized event. I notified ******** that I would be leaving and wanted to collect my son's medal that he earned for his involvement in the game. ******** called me and said she would see if she could get it to me before we left or would ensure that it was mailed to me. I have since attempted to follow up with her through her personal number and several ******** messages to OD, and have been either ignored or told it was mailed then told it wasn't and would be and given excuse after excuse. I've asked for someone else to communicate with and my requests and messages are ignored.