Business ProfileforA & I Corporation

We had a horrible experience with the A&I Restoration staff in **************** who were disorganized, dishonest, and discourteous. Over a five-month period, mistakes on their part delayed the house repair project by at least 30 days, and caused much confusion given their dismal communications where they seldom replied to emails, and if so, with insufficient details. The repair estimate alone had to be recalculated a few times after we identified several errors. (Note: We agreed to pay for an expense that was not to be charged to us so that progress could be made.). Early on, structural integrity concerns for this $10,000+ repair were raised by insurance adjusters and the county inspection office. Only after we asked about a final county inspection (as work was underway) did they acknowledge their mistake and then belatedly and begrudgingly sought a permit in midstream that took them over two weeks to obtain. During that period, work was stopped due to them failing the subsequent first inspection. The lead office manager, project manager, and estimator poorly communicated with us, the **** and the county inspection office who was astounded by this lack of professionalism and organization. Our trust in them was lost nearly right from the start and onto the final inspection that passed, fortunately. We requested and held meetings at their office to resolve their own issues (including making a final payment in full). Several retained emails among the above participants support the above deplorable circumstances. Beware and Avoid! - TJB