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Business Profile

Apartments

POWERS PROPERTIES OF FLORENCE, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.13

Average of 8 Customer Reviews

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Review Details

  • Ashley M

    Date: 01/11/2024

    Horrible. *** dealt with ***** and bed bug issues from neighbors, have had maintenance make inappropriate remarks to me or about me, theyre constantly just making up their own rules at the Ivystone complex in ************. Have had my car tampered with and received no help from the office. Horrible parking, theyve jacked rent up over 250 dollars. Everything is outdated and Ive had to basically fix everything myself. The compactors are always broken and overflowing but theyll still have the audacity to charge you a fee for leaving it next to the compactor. Property manager just gives you the run around saying shell handle things and then doesnt. Id leave if I could.

  • Tawashia B

    Date: 11/14/2023

    I have been here since Feb 2023 and my car has been broken into twice. There is no lights in the parking lot no cameras and all they want is there money. The trees are so grown up to the point it looks deserted. Powers Properties doesnt care about their tenants they just want money thats it.

  • Timothy L

    Date: 06/15/2023

    Timothy L

    Date: 06/15/2023

    Ive had several maintenance issues that they were made aware of 5 days after we moved on 5-04-2023. I gave them two weeks and never heard anything. I submitted a work order online and again never heard anything. I called the maintenance department and was told it would be taken care of within two weeks, no response. Submitted a follow up request that is supposed to go to a manager. Still no response. Called the maintenance department again and was promised it would be resolved within a week. It has now been 8 days without a response. Tried to call maintenance department but the line has been busy for 2 days. Very unacceptable!

    POWERS PROPERTIES OF FLORENCE, LLC

    Date: 06/20/2023

    Powers Properties would like to thank the tenant for bringing this to our attention. The open work orders for this unit have been completed by one of our maintenance technicians. Powers Properties would like to apologize for any inconvenience and frustration that resulted from these issues.

  • Raechel B

    Date: 04/14/2023

    Raechel B

    Date: 04/14/2023

    The worst place to live. They charge u for months ur not there and add damage tht didn't happen. Also.... they don't listen ab complaints of other neighbors and blame u bc u reported it. Save ur money and try to buy a house at the rate they charge for rent.

    POWERS PROPERTIES OF FLORENCE, LLC

    Date: 06/16/2023

    Powers Properties would like to apologize for any inconvenience or frustration that occurred during your tenancy. We do our best to address all complaints and provide our resident's with quiet enjoyment of their apartments.

  • Laquinta B

    Date: 04/05/2023

    Laquinta B

    Date: 04/05/2023

    The neighborhood I live is quiet which I love but the maintenance is terrible! My A/C has been out for 2 weeks I have put in 3 service requests just to only get my outlets fixed! Its getting too hot and I shouldnt have to buy fans for every room! I keep calling and calling to get follows up and no one has still came and fixed my A/C

    POWERS PROPERTIES OF FLORENCE, LLC

    Date: 06/16/2023

    Powers Properties would like to apologize for any inconvenience or frustration that resulted from this issue. It appears this complaint was submitted on 04/05/23 and that the work order to repair the A/C was completed 04/06/23.

  • T. R.

    Date: 03/21/2023

    T. R.

    Date: 03/21/2023

    Powers Properties violated the Fair Credit Reporting Act which is a federal law punishable by law of $1,000 per violation. I moved out March 2019. They pulled my credit report 2020 and 2021.

    POWERS PROPERTIES OF FLORENCE, LLC

    Date: 06/16/2023

    These inquiries are performed through Equifax to provide our ********************** with any change or update to the contact information associated with individuals that upon vacating our apartment, left owing a balance.

    T. R.

    Date: 07/11/2023

    Under SC Tenant Laws, tenant may vacate property if health hazards are present. I have documentation from childs allergist that shows it's from cockroach and mildew that was not delt with. I was not under contract either. Also, Equifax does not have authorization to release that information. As a business you pulled my credit report without my authorization whether it's to confirm address or contact information. Pulling a credit report is pulling it, it's black and white. You either did or didn't. I have documentation that shows you did without authorization. Doesn't matter who you used to pull it. I signed a contract with the business when I first moved in stating for pre-occupation I would authorize a release of my report. The business pulled my report AFTER contract expired and I vacated the property. Per law, that's a violation.

  • Stelan R.

    Date: 02/20/2023

    Stelan R.

    Date: 02/20/2023

    ***** was absolutely rotten! She has the worst people skills I have ever encountered. I bet I will get a argument response.

    POWERS PROPERTIES OF FLORENCE, LLC

    Date: 06/16/2023

    Powers Properties would like to thank you for bringing this issue to our attention. In addition, we would like to apologize for any inconvenience or frustration that resulted from your encounter.

  • Anthony N

    Date: 08/30/2022

    Anthony N

    Date: 08/30/2022

    My AC has gone out a total of 4 times within a week. They came to fix it on 08/26/22 and it went back out on 08/27/22. I called the emergency number and put in a request and left a voicemail for the regular maintenance number and the lady on the emergency line said they would come as soon as they can and when the temperature OUTSIDE is exceeds 90 degrees and it did on 08/28/22 and no one came and one been calling like crazy and they keep telling me I'm on the list but no one has come. Why is there a rule about the outside temperature being over 90 if they don't send anyone it's they're rule that they made. I am 2 months pregnant and the heat in my apartment is making me dizzy and nauseous.it is now 08/29/22 and no one has come still. I pay my rent on time and all I want is my AC fixed all they keep doing is coming and spraying Freon on the coil and it works and then goes back out a day later. I really don't bother to anyone or complain unless my AC goes out because I think it's really ridiculous that my AC goes out twice a week and all they do is spray Freon on the could to melt it and that's it. All I want is a real fix. It is unbelievably hot. I need help

    POWERS PROPERTIES OF FLORENCE, LLC

    Date: 08/31/2022

    Our records confirm that the maintenance staff have been out to address multiple issues with this unit not cooling properly and have replaced and repaired the necessary items to get it back in operation. The local property manager confirmed with the maintenance technician that all outstanding issues with this unit were fixed before the close of business on 08/30/22. Before receiving this complaint, the local property manager spoke with the tenant the morning of 08/31/22 to verify that the unit was back up and running.

    We would like to apologize to the tenant for any and all inconvenience that resulted from this issue. Please know that we are doing everything in our power to get all issues resolved in a timely manner.

POWERS PROPERTIES OF FLORENCE, LLC is NOT a BBB Accredited Business.

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